Caitlyn E Fox
Livermore,CA
Summary
Experienced healthcare administrator with a performance-focused approach, skilled in medical administration and patient care management. Adept at establishing and nurturing professional relationships and coordinating appointments, with strong communication, technical, and analytical skills to contribute to the success of any healthcare organization.
Overview
14
14
years of professional experience
Work History
Pharmacy Clerk
Kaiser Permanente
Livermore, USA
05.2022 - Current
- Assist patients with ordering medication refills
- Working knowledge of Health Plan coverage including co-pays and deductibles owed
- Placing orders with local Kaiser pharmacies for pickup
Cashier Receptionist
Kaiser Permanente
Union City, USA
04.2019 - 05.2022
- Greeted and assisted patients; followed appropriate patient registration/check-in policies and procedures; verified and/or updated all demographic information
- Managed new patient referrals
- Scheduled booking list for assigned doctor
Front Desk Specialist
Tri-Valley Orthopedics Specialists, Inc
San Ramon, USA
09.2018 - 04.2019
- Updating patient’s charts for doctors
- In-room intakes
- Dispensing medication
Financial Aid Assistant
Unitek College
Hayward, USA
01.2017 - 09.2018
- Assist students in completing Free Application for Federal Student Aid (FAFSA) and private loan applications
- Process application forms submitted by students by proper checks of documentation and genuineness of other financial information provided
- Preparation of enrollment by creating a funding plan in the database of the educational institution software
Teller/Lead Teller/Service Manager
Wells Fargo
Dublin, USA
10.2014 - 08.2016
- Processed transactions and verified proper identification and funds availability
- Bought and sold currency from the vault as necessary, ensuring teller cash limits are not exceeded
- Constantly providing leadership, motivation and guidance while training staff in processes, security sales, customer relations, etc
Host/Takeout/Waitress
California Pizza Kitchen
, USA
03.2011 - 09.2014
- Ensure order quality before serving
- Took orders from managers and was assigned several manager duties (scheduling, training, shift leading, etc.)
- Prepared large catering orders/deliveries in a timely manner
Education
Associate of Science Degree - Healthcare Administration
Coastline Community College
Fountain Valley, CA08.2025
Skills
- Labeling prescriptions
- Stock management
- Resolving customer issues
- Complaint resolution
- Positive and professional
- Multi-line telephone operations
Timeline
Pharmacy Clerk
Kaiser Permanente
05.2022 - Current
Cashier Receptionist
Kaiser Permanente
04.2019 - 05.2022
Front Desk Specialist
Tri-Valley Orthopedics Specialists, Inc
09.2018 - 04.2019
Financial Aid Assistant
Unitek College
01.2017 - 09.2018
Teller/Lead Teller/Service Manager
Wells Fargo
10.2014 - 08.2016
Host/Takeout/Waitress
California Pizza Kitchen
03.2011 - 09.2014
Associate of Science Degree - Healthcare Administration
Coastline Community College
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