John Rodriguez
Waterbury
Summary
Dynamic Pharmacy Clerk with proven expertise at Brass City Pharmacy, excelling in medication dispensing and customer service. Adept at managing inventory and ensuring compliance with FDA and HIPAA regulations. Recognized for enhancing operational efficiency and maintaining patient confidentiality while effectively communicating in both English and Spanish.
Overview
2
2
years of professional experience
Work History
Pharmacy Clerk
Brass City Pharmacy
Waterbury, CT
08.2024 - Current
- Processed customer prescriptions efficiently, ensuring accuracy and compliance with pharmacy regulations.
- Managed inventory by restocking shelves and organizing products for optimal accessibility.
- Assisted customers with medication inquiries, providing accurate information on usage and side effects.
- Operated pharmacy software to update patient records and track prescription status effectively.
- Collaborated with pharmacists to ensure timely delivery of medications and resolve discrepancies.
- Maintained cleanliness of work areas, adhering to health and safety standards consistently.
- Executed daily cash handling tasks, ensuring accuracy in transactions and financial reporting.
- Verified prescription information prior to entry in pharmacy computer system.
- Established and maintained patient profiles, updating organizational database with current information.
- Streamlined pharmacy operations by maintaining a clean and organized work environment.
- Processed payments, returns and exchanges using pharmacy POS system to accurately manage transactions.
- Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
Pharmacy Clerk
Waterbury Pharmacy
Waterbury, CT
09.2023 - 05.2024
- Trained new clerks on procedures, enhancing team efficiency and service quality.
- Trained new employees on pharmacy procedures, policies, and safety protocols to ensure consistent quality across the team.
- Reduced wait times for customers with prompt prescription filling and effective communication between pharmacists and patients.
- Stocked shelves with medications and other pharmacy items for consistent availability.
- Helped maintain a safe environment within the pharmacy by adhering to company guidelines regarding security measures and fraud prevention techniques.
Education
Business Administration
Quinnipiac University
Hamden, CTSkills
- Answering customer questions
- Stocking shelves
- Patient confidentiality
- Verifying orders
- Data entry proficiency
- Records updating
- Medication labels
- OTC recommendations
- Receiving incoming supplies
- Order fulfillment
- Insurance billing
- Stock management
- Medication dispensing
- Insurance verification
- Interpreting orders
- Cash handling accuracy
- Secure storage of medications
- Administrative oversight
- Drug interaction awareness
- Drug inventory control
- Order coordination
- Labeling prescriptions
- Counter support
- Proper labeling
- FDA and HIPAA compliance
- Pharmacy operations
- Supporting pharmacy operations
- Preparing bulk medications
- Data entry
- HIPAA compliance
- Customer care standards
- Customer service
- Communication
- Spanish and English
Timeline
Pharmacy Clerk
Brass City Pharmacy
08.2024 - Current
Pharmacy Clerk
Waterbury Pharmacy
09.2023 - 05.2024
Business Administration
Quinnipiac University