Caitlyn Goss
Magnolia,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and great interpersonal skills. I love coffee, and the beautiful community that is fostered through getting to make it!
Overview
1
1
year of professional experience
Work History
Barista Shift Lead
Sweetwaters Coffee
Magnolia, Texas
12.2022 - Current
- Greeted customers and took orders for coffee drinks, food items, and other beverages, while also building authentic connection and completing timely transactions in a healthy balance.
- Trained new baristas on proper procedures for making drinks, handling cash transactions, and cleaning duties.
- Resolved customer complaints or referred them to a manager as needed.
- Performed opening and closing tasks such as setting up equipment and cashing out registers at the end of the shift.
- Supported highest standards of conduct and service to support Sweetwaters goal, which is to "Make Your Customers Day".
Education
High School Diploma -
Texas State University
San Marcos, TXSkills
- Barista/Specialty Coffee Training
- 5 Years Customer Service Experience
- Great Multitasker
- High-volume dining
- Quick Problem-Solving
- Accurate Money Management
- Team Leadership Experience
References
References available upon request.
Timeline
Barista Shift Lead
Sweetwaters Coffee
12.2022 - Current
High School Diploma -
Texas State University
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