Caitlyn Higby
Tigard
Summary
Professional Medical Assistant with experience in orthopedic offices and urgent care. Proven ability to enhance patient care through effective communication and teamwork. I deliver exceptional customer service and ensure patient readiness for examinations, contributing to a positive healthcare experience. Passionate about enhancing patient care and team efficiency.
Overview
5
5
years of professional experience
Work History
Medical Assistant
Regenerative Orthopedic Center
Tualatin
07.2023 - Current
- Prepared rooms for patient examinations.
- Answered phones, scheduled appointments and greeted patients.
- Measured vital signs and took medical histories to prepare patients for examination.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Barista
Dutch Brothers coffee
Tigard
11.2021 - 07.2023
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Trained new baristas on coffee-making techniques, customer service standards, and operational procedures.
- Provided excellent customer service by responding to inquiries quickly and professionally.
Customer Service Cashier
Old Navy
Tigard
05.2020 - 04.2022
- Maintained current knowledge of store promotions to highlight sales to customers.
- Counted and balanced cashier drawers.
- Monitored and supervised customer's activities in store to detect signs of attempted theft.
Education
Certificate - Medical Assisting
Concorde Career College
Portland, OR04-2023
Skills
- Vital sign measurement
- Customer service
- Phlebotomy
- Electronic health records
- DME/Casting knowledge
- Reliable team player
Timeline
Medical Assistant
Regenerative Orthopedic Center
07.2023 - Current
Barista
Dutch Brothers coffee
11.2021 - 07.2023
Customer Service Cashier
Old Navy
05.2020 - 04.2022
Certificate - Medical Assisting
Concorde Career College