Caitlyn Hill
Summary
Dependable Dispatcher highly effective at maintaining tight delivery schedules and keeping customers satisfied. Enthusiastic about driving improvements to business operations. Offering 2 ars’ of experience.
Overview
7
7
years of professional experience
Work History
Cashier
Panera Bread
Goldsboro, NC
08.2017 - Current
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Maximized customer satisfaction by collaborating with customer service team members to resolve diverse issues.
- Kept check-out lanes clean, neat and well-stocked to project professional appeal to customers.
- Trained new team members in cash register operation, stock procedures and customer service strategies to maximize team performance and optimize customer relations.
- Attended to every customer with undivided attention and knowledgeable support.
- Identified and refused counterfeit or foreign currency to prevent company losses.
- Met sales goals consistently by applying strong upselling and interpersonal skills.
Dispatcher
Two Amigos Heating & Air LLC
Dover, NC
06.2018 - Current
- Managed daily delivery and work schedules to maximize coverage.
- Maintained current knowledge of all personnel in the field and all completed deliveries or delays.
- Tracked all changes in computer system.
- Kept detailed and updated records of calls in physical and electronic databases.
- Forecasted manpower requirements based on daily workload and company targets.
- Monitored department performance data to identify and avoid potential risks.
Education
High School Diploma -
Lenoir Community College
Kinston, NC2018
Skills
- Data entry
- Customer relationship management
- Schedule coordination
- Map reading and navigation skills
- Employee development and management
- Flexible schedule
Timeline
Dispatcher
Two Amigos Heating & Air LLC
06.2018 - Current
Cashier
Panera Bread
08.2017 - Current
High School Diploma -
Lenoir Community College
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