Caitlyn Hustedde
Central,SC
Summary
An eager history graduate with over 2 years of experience in customer service and hospitality roles. Proven skills in research and critical thinking, combined with strong customer service, and team collaboration experience and abilities. Passionate problem-solver who values and seeks to find the perfect balance between guests needs, as well as the business. Motivated and ready to apply a detail-oriented approach to make meaningful, innovative contributions within a team and environment.
Overview
6
6
years of professional experience
Work History
Front Desk Agent
Inn at Patrick Square
Clemson, South Carolina
09.2025 - Current
- Handled guest inquiries and resolved issues promptly to ensure an above-and-beyond experience.
- Collaborated with housekeeping to ensure timely room availability for guests.
- Answered phones, e-mails, and took messages for management.
- Processed payments accurately and efficiently.
- Welcomed guests to front desk and engaged in friendly conversations while conducting check-in process.
- Kept detailed records of payments, credit card authorization, and guest information.
- Operated RoomKey PMS to book guests, change reservations, take payments, etc.
Server
Red Bowl Asian Bistro
Clemson, South Carolina
10.2024 - 09.2025
- Collaborated with other restaurant staff efficiently.
- Provided excellent customer service to ensure satisfaction.
- Maintained records of transactions made during shifts.
- Assisted in training new servers.
- Served high volumes of customers during busy periods of service.
Lifeguard/Swim Instructor
Summerville Family YMCA
Summerville, South Carolina
08.2019 - 07.2024
- Enforced all safety regulations and posted rules for pool patrons.
- Performed emergency rescues when necessary.
- Communicated regularly with supervisors regarding any issues that arose during shifts.
- Prepared detailed incident reports following accidents or other incidents.
- Assisted with orientation sessions for new lifeguards in training.
- Maintained accurate hourly records of incident reports, pool chemicals, and patron counts.
- Attended staff meetings and training sessions related to teaching methods and safety practices.
Education
Bachelor of Arts - History
Clemson University
Clemson, SC05-2025
Skills
- Research and data analysis
- Inventory management
- Public speaking
- Organization skills
- Customer service
- Team collaboration
- Report writing
- Effective communication
References
References available upon request.
Timeline
Front Desk Agent
Inn at Patrick Square
09.2025 - Current
Server
Red Bowl Asian Bistro
10.2024 - 09.2025
Lifeguard/Swim Instructor
Summerville Family YMCA
08.2019 - 07.2024
Bachelor of Arts - History
Clemson University