Caitlyn Lane
Spring Hill,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
Work History
Crew Member
Dunkin Donuts- DH Restaurant Group
Spring Hill , FL
08.2024 - Current
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Restocked kitchen supplies including food products and utensils.
- Prepared hot and cold coffee drinks according to customer specifications.
- Maintained cleanliness of work area, including counters and equipment.
- Assisted in preparing food items such as sandwiches and pastries for customers.
Crew Member
Hungry Howies Pizza & Subs
Ocala , FL
02.2024 - 07.2024
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Assisted in the preparation of food items such as sandwiches, salads and pizzas.
- Restocked kitchen supplies including food products and utensils.
- Provided excellent customer service to maintain a positive atmosphere for guests.
Server
World Woods Golf Club
Brooksville , FL
10.2018 - 07.2019
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Assisted in training new servers.
- Delivered food orders promptly and courteously.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Server
Hernando Oaks Golf and Country Club
Brooksville , FL
02.2013 - 10.2018
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Delivered food orders promptly and courteously.
- Assisted in training new servers.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Receptionist
Rich Matthews GMC
Brooksville , FL
08.2011 - 09.2012
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Performed data entry tasks into various computer systems accurately and promptly.
- Greeted visitors and provided them with assistance.
- Organized conference room reservations for meetings or events.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
Secretary
Register Chevrolet
Brooksville , FL
06.2010 - 08.2011
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Performed data entry tasks using Microsoft Office applications such as Excel and Word.
- Reviewed, proofread and corrected content for accuracy of grammar, spelling, and punctuation.
Education
Some College (No Degree) - Medical Coding And Billing
University of Phoenix
Tempe, AZSkills
- Office correspondence
- Appointment Scheduling
- Phone reception
- Customer Service
- Letter writing
- Hospitality service expertise
- Time Management
- Adaptability
References
References available upon request.
Timeline
Crew Member
Dunkin Donuts- DH Restaurant Group
08.2024 - Current
Crew Member
Hungry Howies Pizza & Subs
02.2024 - 07.2024
Server
World Woods Golf Club
10.2018 - 07.2019
Server
Hernando Oaks Golf and Country Club
02.2013 - 10.2018
Receptionist
Rich Matthews GMC
08.2011 - 09.2012
Secretary
Register Chevrolet
06.2010 - 08.2011
Some College (No Degree) - Medical Coding And Billing
University of Phoenix
Similar Profiles
Arianna SantiagoArianna Santiago
Shift Leader at Dunkin Donuts- DH Restaurant GroupShift Leader at Dunkin Donuts- DH Restaurant Group
Christopher NirmalaChristopher Nirmala
Coffee Barista at Dunkin Donuts- DH Restaurant GroupCoffee Barista at Dunkin Donuts- DH Restaurant Group
Samuel TaylorSamuel Taylor
Assistant Manager, Customer Service at Dunkin Donuts- DH Restaurant GroupAssistant Manager, Customer Service at Dunkin Donuts- DH Restaurant Group