Hi, I’m
Caitlyn Link
Cullman,AL
Summary
Hardworking individual with a solid foundation in healthcare and medical education, seeking to apply professional skills in a dynamic healthcare setting. Experienced in Greenway, MS Excel, and MS Word, with strong capabilities in data entry and customer service. Recognized for attention to detail and ability to follow directions effectively. Eager to support innovative healthcare initiatives.
Overview
6
years of professional experience
1
Certification
Work History
Woodchuck's Tree Service
Manager
01.2022 - Current
Job overview
- Address issues in a professional manner and resolve staff and customer service problems.
- Manage inbound and outbound calls, keep accurate and complete department records, process payroll, prepare bank deposits, take inventory, and ensure adherence to policies and procedures.
- Supervise team members, create schedules, hire and train new employees, and delegate tasks.
Folsom Center
Certified Nursing Assistant
08.2019 - 02.2020
Job overview
- Abided by HIPAA guidelines to ensure patient privacy and confidentiality.
- Documented patient activities and condition and promoted an environment of care.
- Performed duties in accordance with safety and infection control procedures.
- Provided assistance with personal hygiene, feeding, and ambulation.
Education
Ultimate Medical Academy
Diploma from Medical Billing and Coding
01.2025
University Overview
Fully accredited, accelerated program providing instruction in medical billing and ICD-10, CPT and HCPCS coding for diseases, surgeries and medical procedures. Program content includes electronic health record (EHR) systems, accounting methods, and processes for preparing and submitting healthcare claims. Research, professional writing, critical thinking and communications skills are emphasized throughout the program.
Skills
- Billing expertise in collections management
- Accounts receivable oversight skills
- Management of co-pays, deductibles, co-insurance
- Optimization of revenue cycles
- Accuracy in payment posting
- Processing claims with insurance verification
- Proficiency in EHR and EMR systems
- Knowledge of managed care systems (HMO, PPO)
- Expertise in workers' compensation processes
- Navigation of Medicare and Medicaid programs
- Relations with third-party payers
- Proficiency in CMS 1500/UB-04 forms
- Efficiency in front office operations
- Knowledge of medical compliance procedures
- Proficiency in medical terminology
- Understanding anatomy and physiology principles
- Compliance with HIPAA regulations
- Skills in ICD-10-CM, HCPCS, CPT coding
Certification
- Certified nursing assistant – Cullman, AL
- Cna
Timeline
Manager
Woodchuck's Tree Service
01.2022 - Current
Certified Nursing Assistant
Folsom Center
08.2019 - 02.2020
Ultimate Medical Academy
Diploma from Medical Billing and Coding