Caitlyn Mefford
Huntsville,Alabama
Summary
Outgoing, professional employee with a solid background in providing exceptional performance in high-paced environments. Confidently manages multiple responsibilities, while maintaining a positive attitude and remaining supportive to other teammates.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Bartender
Applebee's
03.2015 - Current
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
- Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
- Served high customer volumes during nights and weekends.
Server/Bartender
Doc's Seafood Shack & Oyster Bar
06.2023 - 11.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Business Sales Representative
AT&T
01.2017 - 02.2019
- Increased sales revenue by building strong relationships with clients and identifying their business needs.
- Exceeded monthly sales quotas consistently through effective pipeline management and focused closing strategies.
- Achieved high customer satisfaction ratings with timely follow-up on inquiries, resolving issues, and providing exceptional service.
- Negotiated contracts with clients, ensuring mutually beneficial terms for both parties.
- Conducted comprehensive product demonstrations to showcase features and benefits tailored to client needs.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Education
Certificate - Web Development
Louisiana State University Coding Boot Camp
07-2021
Skills
- Service prioritization
- Team collaboration
- Sales techniques
- Health codes compliance
- Reliable and responsible
- Warm and friendly
- Strong multitasking
- Patience and tolerance
- Beverage preparation
- New hire training
- Safe serving practices
- Maintaining a clean work area
Certification
- ServSafe Alcohol - National Restaurant Association.
Timeline
Server/Bartender
Doc's Seafood Shack & Oyster Bar
06.2023 - 11.2024
Business Sales Representative
AT&T
01.2017 - 02.2019
Bartender
Applebee's
03.2015 - Current
- ServSafe Alcohol - National Restaurant Association.
Certificate - Web Development
Louisiana State University Coding Boot Camp
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