Alyna Spence
El Paso,TX
Summary
Energetic professional in hospitality, known for high productivity and efficient task completion. Possess specialized skills in customer service, order accuracy, and time management. Excel in communication, teamwork, and adaptability, ensuring exceptional customer service.
Overview
5
5
years of professional experience
Work History
Server
Applebee's
El Paso, TX
06.2024 - 11.2024
- Greeted guests and provided menus.
- Took orders from customers accurately and in a timely manner.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies
Cashier
Vista Market
El Paso, TX
01.2024 - 06.2024
- Greeted customers promptly and responded to questions.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
Manager
Rafas burritos
El Paso, TX
08.2019 - 06.2022
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Provided leadership during times of organizational change or crisis situations.
- Exceeded customer satisfaction by finding creative solutions to problems.
Education
High School Diploma -
Everett High School
Everett, WA05-2016
Skills
- Team member support
- Daily specials memorization
- Customer service
- Team collaboration
- Liquor, wine, and food service
- Positive guest interactions
- Point of sale (POS) system operations
- Sales techniques
- Cash handling
- Positive and professional
Languages
Spanish
Native/ Bilingual
Timeline
Server
Applebee's
06.2024 - 11.2024
Cashier
Vista Market
01.2024 - 06.2024
Manager
Rafas burritos
08.2019 - 06.2022
High School Diploma -
Everett High School
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