Caitlyn Wiley

As the Lead Dental Assistant, I am responsible for overseeing the daily operations of the dental team. My key duties include:

• Inventory Management: Placing orders and managing supplies to ensure efficient office operations.
• Scheduling: Creating and coordinating schedules for the dental assistants to optimize patient care and staff productivity.
• Chair-Side Assistance: Providing comprehensive support during various procedures, including oral surgery (simple and complex extractions), endodontics, prosthetics, and restorative treatments.
• Coronal Polishing: Performing coronal polishing as part of patient care.
• Equipment Maintenance: Submitting service requests for broken equipment to maintain a smooth workflow.
• Cross-Training as Front Desk Receptionist: Supporting front office tasks, including retrieving fax-back information on patient eligibility and benefits, scheduling appointments, creating treatment plans, escorting patients throughout their visit, and processing payments.

This role has allowed me to leverage my skills in both clinical and administrative settings, ensuring high-quality patient experiences and efficient dental office operations.