Summary
Overview
Work History
Education
Skills
Awards
Timeline
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Caitlyn Phillips

Caitlyn Phillips

Summary

Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships in dynamic, fast-paced settings.

Overview

3
3
years of professional experience

Work History

Assistant Manager

Hobo Joe's Shaved Ice
05.2022 - 08.2024
  • Acted as an assistant manager; hired as the only employee within the store alongside the owner- during certain days of the week I was required to fully manage it alone- it was an in store/indoor business not a 'snow cone stand'.
  • Job entails: snow cone making, handling cash & business inquires, 1-1 customer interaction and service, answered phone calls/questions, fully run & operate the entirety of the store despite busy hours throughout all seasons of the year.
  • Generated repeat business through exceptional customer service.

Social Media Marketing Intern

Campbell Cars
05.2024 - 07.2024
  • Supported branding, digital marketing messaging, and advertising campaigns by engaging with followers on various social media platforms.
  • Conducted daily updates to social media profiles to boost company online presence.
  • Created engaging content on TikTok for potential customers
  • Did detailed analysis through the company's new website to find errors

Restaurant Hostess

Cracker Barrel Restaurant
03.2024 - 04.2024
  • Delivered unparalleled service to drive positive dining experience and repeat customer visits.
  • Prepared dining room for service by cleaning , organizing tables and placing table settings.
  • Collected information from arriving customers to seat groups or place them on waitlist.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • *the short work experience here was due to me moving home for this past summer*

Sales Associate

Lucky Brand Clothing
10.2022 - 03.2023
  • Job entails: cash register and return services, customer service, dressing room/store cleanliness, shipment organization to backstock and to floor items, packaged online orders, etc
  • Gained experience with operating cash registers & maintained a clean & positive work environment throughout employment.

Baker

Crumble Cookies
02.2022 - 07.2022
  • Baked, frosted, rolled/weighed dough, decorated all cookies; thoroughly followed recipes
  • Cleaned dishes and store frequently & closed/opened bakery
  • Understood motivated work ethic despite busy hours of the day (participated in opening store -very high volume of customers for quite a period of time).

Education

Bryant High School
Bryant, AR

Business -

University of Arkansas
Fayetteville, AR
07.2024

Skills

  • Customer service gained through both retail and service experiences
  • Cash register operations
  • Opening and closing retail stores and food-related stores
  • High work ethic: worked two jobs while also balancing all advanced courses my senior year of highschool through an internship program
  • Operations Management
  • Product and service knowledge

Awards

  • Graduated with high honors
  • Internship program
  • Teacher-student award
  • Received promotions throughout work experiences

Timeline

Social Media Marketing Intern

Campbell Cars
05.2024 - 07.2024

Restaurant Hostess

Cracker Barrel Restaurant
03.2024 - 04.2024

Sales Associate

Lucky Brand Clothing
10.2022 - 03.2023

Assistant Manager

Hobo Joe's Shaved Ice
05.2022 - 08.2024

Baker

Crumble Cookies
02.2022 - 07.2022

Bryant High School

Business -

University of Arkansas

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Caitlyn Phillips