Caitlyn Rivera
Pleasant Hill,CA
Summary
Compassionate medical care professional dedicated to enhancing patient well-being through empathetic support and effective communication. Proven success in improving health outcomes by applying strong problem-solving abilities and collaborative skills. Core competencies include team dynamics, continuous learning, and patient advocacy, with a goal of transitioning expertise into a child care role focused on nurturing young minds. Extensive experience working with diverse populations across various age groups and medical disabilities.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Certified Medication Technician
Oakmont Senior Communities
Concord, CA
07.2023 - Current
- Received Medication Technician Certification.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Developed and maintained positive relationships with patients, families, and healthcare providers.
- Monitored vital signs prior to administering medications and reported any changes to the supervising nurse.
- Maintained accurate records of medication administration and other related documentation.
Receptionist
Carlton Senior Living
Pleasant Hill, CA
09.2019 - 03.2020
- Greeted and directed visitors to appropriate departments or individuals, ensuring a welcoming environment.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents.
- Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
- Scheduled and confirmed appointments, managing a calendar for multiple staff members.
Medication Technician
Carlton Senior Living
Pleasant Hill, CA
02.2019 - 09.2019
- Assisted with ordering, receiving, storing, preparing and delivering medications throughout the facility.
- Verified patient information and documented medication administration accurately in patient charts.
- Obtained, recorded and reported patient vital signs for medication administration.
- Conducted monthly audits of controlled substances inventory logs.
- Collected specimens from patients for laboratory testing purposes.
Wait Staff Member
Carlton Senior Living
Pleasant Hill, CA
03.2017 - 02.2019
- Complied with health department regulations regarding sanitation standards when handling food items.
- Developed rapport with guests, and assisted in providing exceptional customer service.
- Performed opening and closing duties such as restocking supplies, cleaning floors.
- Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
Education
Associate - Natural Science
Diablo Valley College
Pleasant Hill, CA05.2020
Associate - Nursing
Diablo Valley College
Pleasant Hill, CA05.2020
Skills
- First aid procedures
- Vital signs monitoring
- Patient confidentiality
- HIPAA compliance
Certification
Certified Medication Technician
Accomplishments
- Volunteered over 120 hours at John Muir Hospital
Timeline
Certified Medication Technician
Oakmont Senior Communities
07.2023 - Current
Receptionist
Carlton Senior Living
09.2019 - 03.2020
Medication Technician
Carlton Senior Living
02.2019 - 09.2019
Wait Staff Member
Carlton Senior Living
03.2017 - 02.2019
Associate - Natural Science
Diablo Valley College
Associate - Nursing
Diablo Valley College
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