Caitlyn Rumsey
Wichita
Summary
Dynamic On-Site Service Specialist at Motion Industries, recognized for enhancing customer satisfaction through effective problem-solving and excellent communication. Successfully managed inventory to ensure rapid access to critical parts, while training clients to reduce user errors. Committed to teamwork and collaboration, consistently delivering top-notch service experiences that foster positive referrals.
Overview
4
4
years of professional experience
Work History
On-Site Service Specialist
Motion Industries
12.2021 - Current
- Enhanced customer satisfaction by providing timely and efficient on-site support for technical issues.
- Managed inventory effectively, ensuring quick access to critical replacement parts when needed during repairs.
- Trained clients in the proper use of equipment, reducing instances of user error and increasing productivity.
- Contributed to positive word-of-mouth referrals from satisfied customers by consistently providing top-notch service experiences.
- Collaborated with cross-functional teams to address customer needs and improve overall service quality.
Education
High School Diploma -
Graduation Alliance
Salt Lake City, UT07-2025
Skills
- Organization and recordkeeping
- Willing to learn
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Cleaning and sanitizing
- Multitasking Abilities
- Reliability
- Excellent communication
- Complaint handling
Timeline
On-Site Service Specialist
Motion Industries
12.2021 - Current
High School Diploma -
Graduation Alliance
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