Caitlyn Sepulvado

• Investigated any discrepancies between invoices and purchase orders prior to processing payments. Reviewed all incoming payments for accuracy before posting them into the general ledger system. Assisted in month-end closing activities such as preparing journal entries, reconciling accounts, and creating financial reports.
• Processed invoices, credit memos, and other documents related to accounts receivable. Reconciled daily cash receipts with bank deposits.
• Maintained accurate records of accounts receivable and payable transactions. Reconciled bank statements on a regular basis to ensure accuracy of financial records. Prepared monthly statements for accounts receivable operations.
• Performed account reconciliations as required including bank statement reconciliation, credit card reconciliations.
  Collaborated with vendors, suppliers and staff members across departments to resolve any issues that arose.
• Entered data into accounting system to maintain accurate financial records.
• Maintained accounts payable files and records in an organized manner.
• Assisted with preparing journal entries related to accounts payable transactions.
• Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.
• Managed bookkeeping and accounting systems and completed data entry with accuracy and efficiency. Handled accounts payable and receivable, including invoicing and payment processing.

** Was unemployed from 07/2024 to 09/2024 due to family emergency.**

• Ensured seamless collaboration among various departments within the facility.
• Reviewed daily logs to ensure accuracy of reported information related to inmate activities and personnel issues.
• Prepared written reports summarizing investigations into allegations of misconduct or violations of policy.
• Interpreted laws, rules and regulations governing the operations of a correctional facility.
• Facilitated communication between inmates and other members of the criminal justice system.
• Monitored security systems for compliance with established protocols.
• Achieved a rapid response to emergency situations, adhering to established guidelines.
• Conducted investigations of inmate disturbances and incidents.
• Assessed staffing needs and implemented appropriate corrective actions when needed.
• Developed, monitored and revised operational policies and procedures.
• Ensured compliance with state and federal statutes regarding treatment of inmates.
• Implemented appropriate discipline measures following review of investigation results.
• Maintained accurate records for inmates in custody including incident reports, medical documents, disciplinary action forms.
• Supervised visitation and checked visitors for proper identification and contraband.
• Prepared written reports concerning inmate's misconduct.
• Conducted daily briefings to pass on pertinent info to oncoming shifts.
• Diffused disruptive behavior by verbal interventions.
• Searched building and grounds, living quarters and work areas for contraband.
• Briefed superiors of incidents and misconduct and recommended disciplinary actions.
• Notified medical staff of inmates requiring medical attention and submitted proper incident reports.
• Oversaw facility operations when monitoring laundry services, meal preparation and service, prisoner escorting and video surveillance.
• Supervised and made cell assignments.
• Assigned and monitored training needs of subordinate staff members to close knowledge and performance gaps.
• Recorded prisoner identification, charges and incidents of inmate disturbance, keeping daily logs of prisoner activities.
• Conducted fire, safety and sanitation inspections.
• Inspected locks, window bars, doors, and security systems to support escape prevention.

• Investigated any discrepancies between invoices and purchase orders prior to processing payments.
• Reviewed all incoming payments for accuracy before posting them into the general ledger system.
• Assisted in month-end closing activities such as preparing journal entries, reconciling accounts, and creating financial reports.
• Processed invoices, credit memos, and other documents related to accounts receivable.
• Reconciled daily cash receipts with bank deposits.
• Maintained accurate records of accounts receivable and payable transactions.
• Reconciled bank statements on a regular basis to ensure accuracy of financial records.
• Prepared monthly statements for accounts receivable operations.
• Performed account reconciliations as required including bank statement reconciliation, credit card reconciliations.
• Collaborated with vendors, suppliers and staff members across departments to resolve any issues that arose.
• Entered data into accounting system to maintain accurate financial records.
• Maintained accounts payable files and records in an organized manner.
• Assisted with preparing journal entries related to accounts payable transactions.
• Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.
• Managed bookkeeping and accounting systems and completed data entry with accuracy and efficiency.
• Handled accounts payable and receivable, including invoicing and payment processing.

• Assisted in training new correctional officers on proper security protocols and procedures.
• Collaborated with medical personnel in determining appropriate treatment plans for mentally ill inmates.
• Monitored inmate movement within the facility to maintain security and safety of staff, inmates and visitors.
• Supervised subordinate officers in their daily duties.
• Investigated allegations of misconduct by inmates and staff members.
• Participated in regular meetings with senior management to discuss operational needs and objectives.
• Responded quickly to emergency situations involving riots, hostage situations, escapes or other critical events.
• Provided guidance and counseling to inmates regarding personal issues or problems they may be facing while incarcerated.
• Conducted random searches for contraband items such as weapons or drugs.
• Received and inspected mail and property from visitors on behalf of designated inmates.
• Searched building and grounds, living quarters and work areas for contraband.
• Assigned inmates to open and appropriate housing units.
• Promoted safety, order, and functionality of facility.

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• Greeted guests and sat customers at tables or in waiting areas.
• Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
• Assigned seating arrangements based on customer preferences and restaurant policies.
• Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
• Assigned patrons to suitable tables according to server rotation.
• Informed patrons of specialties and features.
• Supervised activities of dining room staff to maintain service levels and support guest needs.
• Took reservations from patrons by phone or online.
• Helped service staff handle demand by distributing food and beverages.
• Accepted payments from guests for dine-in and take-out foods.
• Monitored dining area to assess server capacity and estimate wait times.
• Greeted guests and gathered information to seat groups or place on waitlist.
• Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
• Answered telephone to provide dining information and take reservations.
• Communicated with servers about new tables, changes in food availability and customer comments.
• Checked dining and serving areas to verify proper cleanliness and readiness for guests.

• Greeted customers in a friendly manner and answered inquiries about products, prices and availability.
• Managed store opening and closing tasks including setting alarms, counting money drawer.
• Monitored inventory levels to ensure adequate stock for customer demands.
• Processed returns and exchanges in accordance with company policy.
• Stocked shelves with merchandise from the storeroom or warehouse.
• Resolved customer complaints in a timely fashion while maintaining professional demeanor.
• Assisted customers with product selection based on their individual needs and preferences.
• Replenished supplies in bathrooms, break rooms and other common areas.
• Processed cash payments, credit card transactions and refunds accurately.
• Operated point-of-sale terminals efficiently to process orders quickly.
• Loaded and unloaded trucks with merchandise using pallet jacks or hand trucks.
• Organized store by returning merchandise to proper areas and restocked displays.
• Ticketed, arranged and displayed merchandise to promote sales.
• Opened and closed cash registers by counting money, separating charge slips and balancing drawers.

• Presented menus and answered questions regarding items.
• Informed customers of daily specials and signature menu items.
• Stocked service areas with supplies during slow periods.
• Set up tables in between patrons to reduce wait times.
• Explained menu items, describing ingredients and cooking methods upon request.
• Took reservations and to-go orders to streamline process for both customer and restaurant.
• Explained menu options to guests, offered suggestions and took orders for food and beverages.
• Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
• Trained new employees to perform duties.
• Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
• Utilized POS system to total meal costs and add taxes for final bill calculation.
• Maintained accuracy while handling payments, giving change and printing receipts for customers.
• Maintained a clean work station by restocking supplies, wiping down counters.

• Order taking & money handling, POS System, Sanitation, Customer satisfaction

• Order taking & money handling, POS System, Sanitation, Customer satisfaction