Caitlyn Smith
Durham,NC
Summary
Dedicated nonprofit professional eager to leverage knowledge in social services and program development with 8 years of experience in education and children's literacy initiatives in North Carolina.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Associate Director of Community Engagement
Book Harvest
01.2023 - Current
- Oversee the portfolio of Book Harvest's book access, book ownership, and community-wide literacy programs.
Support 50+ existing partnerships by keeping in regular contact with partner staff of ongoing partners and updating all ongoing partner agreements annually. - Oversee all grants pertaining to book access programming by tracking expenses, gathering data, writing reports, and updating appropriate partners.
- Plan strategically for new partnerships, targeting known and identifying unknown pockets of our community where books are not readily accessible to families.
- Seek out new partnerships to increase the effectiveness of our book access programs including working closely with Playful Learning Landscapes Action Network and other national partners as appropriate.
- Lead the Community Engagement team.
Book Bank Manager
Book Harvest
01.2020 - 01.2023
- Planned strategically for growth of Book Bank program through recruitment of new partnerships and an increase in book inventory.
- Managed all aspects of volunteer program including identifying, training, and supervising all existing and new volunteers.
- Maintained ownership of month-to-month and annual deliverables such as book distribution totals, book donation totals, and volunteer hours.
- Fulfilled all occasional and one-time book requests as well as supported book provision for three dozen existing ongoing partners.
Operations Coordinator
Book Harvest
02.2019 - 01.2020
- Managed day-to-day function of the office by maintaining relationships with vendors and ordering supplies.
- Assisted in the management of Book Bank program including over 40 nonprofit partnerships and an annual distribution of over 100,000 books.
- Supported the recruitment and retention of a base of well-trained volunteers.
Volunteer & Operations Coordinator
Promising Pages
01.2016 - 02.2019
- Oversaw all aspects of Operations Center including volunteer and book inventory management.
- Managed all incoming donations and all outgoing donations to over 100 community partner organizations.
- Planned and posted content across all social media platforms.
Education
Bachelor of Arts - Communication Studies
University of North Carolina At Charlotte
Charlotte, NC05.2017
Skills
- Verbal and Written Communication
- Cultivating Partnerships
- Problem-Solving
- Team Leadership
- Community Outreach
- Project Management
- Work Planning and Prioritization
- Managing Operations and Efficiency
- Interpersonal Relationships
Certification
Crayons2Calculators
02/2021 - 02/2024
Board Member
Timeline
Associate Director of Community Engagement
Book Harvest
01.2023 - Current
Book Bank Manager
Book Harvest
01.2020 - 01.2023
Operations Coordinator
Book Harvest
02.2019 - 01.2020
Volunteer & Operations Coordinator
Promising Pages
01.2016 - 02.2019
Bachelor of Arts - Communication Studies
University of North Carolina At Charlotte
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