Caitlyn B. Smith
Durham,NC
Summary
Nonprofit professional with over 7 years of experience in education and children’s literacy initiatives in North Carolina. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
Work History
Associate Director of Community Engagement
Book Harvest
01.2023 - Current
- Oversee the work of our Book Hubs with a particular focus on Book Boxes and Laundromats. Ensure that each Book Hub is executing at its highest level.
- Oversee all grants pertaining to Book Hubs, tracking expenses, gathering data, writing reports, and updating appropriate partners.
- Plan strategically for new partnerships, targeting known and identifying unknown pockets of our community where books are not readily accessible to families.
- Seek out new partnerships to increase the effectiveness of our Book Hubs including working closely with Playful Learning Landscapes Action Network and other national partners as appropriate.
- Lead the Community Engagement team, supervising daily performance as well as training and improvement plans.
Book Bank Manager
Book Harvest
01.2020 - 01.2023
- Planned strategically for growth of Book Bank program through recruitment of new partnerships and an increase in book inventory.
- Managed all aspects of volunteer program including identifying, training, and supervising all existing and new volunteers.
- Maintained ownership of month-to-month and annual deliverables such as book distribution totals, book donation totals, and volunteer hours.
Operations Coordinator
Book Harvest
02.2019 - 01.2020
- Managed day-to-day function of the office.
- Assisted in management of Book Bank program including over 40 nonprofit partnerships and an annual distribution of over 100,000 books.
- Supported the recruitment and retention of a base of well-trained volunteers.
Volunteer & Operations Coordinator
Promising Pages
01.2016 - 01.2019
- Oversaw all aspects of Operations Center including volunteer and book inventory management.
- Managed all incoming donations and all outgoing donations to over 100 community partner organizations.
- Planned and posted content across all social media platforms.
Education
Bachelor of Arts - Communication Studies
University of North Carolina At Charlotte
Charlotte, NC05.2017
Skills
- Verbal and Written Communication
- Project Management
- Work Planning and Prioritization
- Managing Operations and Efficiency
- Employee Relationships
Timeline
Associate Director of Community Engagement
Book Harvest
01.2023 - Current
Book Bank Manager
Book Harvest
01.2020 - 01.2023
Operations Coordinator
Book Harvest
02.2019 - 01.2020
Volunteer & Operations Coordinator
Promising Pages
01.2016 - 01.2019
Bachelor of Arts - Communication Studies
University of North Carolina At Charlotte
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