Caitlyn Smith
Catoosa,OK
Summary
Dedicated professional with a proven track record at Kim's Cleaning Services, excelling in cleaning and sanitization, and renowned for exceptional customer service. Mastered pet mess cleanup and bathroom sanitation, boosting client satisfaction significantly. Collaborative team player, adept in fostering positive relationships, enhancing workplace culture, and achieving high-quality service standards.
Overview
8
8
years of professional experience
Work History
House Cleaner
Kim's Cleaning Services
Stillwater, OK
01.2022 - 02.2024
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
Professional Dog Bather/Dog Groomer
Trinity Veterinary Hospital
Stillwater, OK
01.2021 - 12.2023
- Collaborated with groomers to ensure seamless handoff of dogs after bathing, leading to improved appointment scheduling.
- Contributed to a positive workplace culture by maintaining a professional attitude and demonstrating strong teamwork skills.
- Enhanced customer satisfaction by providing thorough dog bathing services tailored to each pet''s unique needs.
- Provided exceptional customer service by actively listening to client concerns and addressing their pet''s specific needs during the bathing process.
House Keeper
Grace Living Center
Stillwater, OK
01.2018 - 01.2020
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Car Hop/Line Cook
Sonics Drive In
Perkins, OK
01.2016 - 01.2018
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Education
Associate of Science - Veterinary Technology
Penn Foster College
Scottsdale, AZ05.2025
Certification - PET CPR
Penn Foster College
Scottsdale, AZ03.2022
High School Diploma -
Perkins-Tryon High School
Perkins, OK05.2018
Certification - Information Technology
Meridian Technology Center
Stillwater, OK05.2017
Skills
- Teamwork
- Customer service-focused
- Excellent oral and written communication
- Time Management
- Following precise directions
Timeline
House Cleaner
Kim's Cleaning Services
01.2022 - 02.2024
Professional Dog Bather/Dog Groomer
Trinity Veterinary Hospital
01.2021 - 12.2023
House Keeper
Grace Living Center
01.2018 - 01.2020
Car Hop/Line Cook
Sonics Drive In
01.2016 - 01.2018
Associate of Science - Veterinary Technology
Penn Foster College
Certification - PET CPR
Penn Foster College
High School Diploma -
Perkins-Tryon High School
Certification - Information Technology
Meridian Technology Center