Caitlyn Sosnowski
Depew
Summary
Versatile and dependable, with a proven track record of enhancing client satisfaction at Antoinette’s Sweets through exceptional customer service and a positive attitude. Demonstrated adaptability across diverse roles, from pet care to assembly line efficiency, with a knack for schedule management and building strong client relationships. Achieved repeat business and referrals through genuine compassion and reliability.
Overview
5
5
years of professional experience
Work History
Dog Sitter
Various
04.2020 - Current
- Followed pet care instructions, dietary needs, and medication regimens.
- Maintained a clean and organized work space for all pet sitting tasks, including cleaning up after dogs during visits or overnight stays.
- Enhanced clients' satisfaction by providing attentive and personalized care for their dogs.
- Contributed to clients' peace of mind by sending regular updates on their pets, including photos and videos.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Demonstrated reliability and trustworthiness by consistently arriving punctually for scheduled appointments or services.
- Offered additional support services like house-sitting and plant care when requested by clients, adding value to their overall experience.
- Provided exercise opportunities for the dogs, taking them on daily walks or trips to local parks as requested by the client.
- Developed strong relationships with clients, earning referrals and positive testimonials from satisfied pet owners.
- Gained repeat business through exceptional customer service and genuine compassion for the animals in my care.
Ice Cream Server
Antoinette’s Sweets
01.2023 - 01.2025
- Greeted incoming customers and provided reliable, friendly customer service.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers to ensure customer satisfaction.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
- Worked together and communicated effectively with coworkers
Line Worker
KBP Foods
03.2020 - 12.2022
- Collaborated with team members to meet daily quotas and improve overall productivity on the line.
- Adapted quickly to changing production schedules, effectively managing workload to meet deadlines consistently.
- Mastered various roles within the assembly line, showcasing versatility and adaptability that contributed to increased operational efficiency.
- Demonstrated flexibility in adjusting work hours or tasks according to fluctuating production needs or emergencies.
- Reduced downtime by maintaining equipment, performing regular inspections, and promptly addressing issues.
- Took on additional shifts during peak work periods to keep projects on schedule.
Education
Bachelor Of Arts - Psychology
Buffalo State University
Buffalo, NYSkills
- Schedule management
- Written and verbal communication
- Dog walking
- Client relationship management
- Pet care needs
- Pet feedings
- Following pet care instructions
- Positive attitude
- Honest and trustworthy
- Flexible schedule
- Adaptability and dependability
Timeline
Ice Cream Server
Antoinette’s Sweets
01.2023 - 01.2025
Dog Sitter
Various
04.2020 - Current
Line Worker
KBP Foods
03.2020 - 12.2022
Bachelor Of Arts - Psychology
Buffalo State University
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