Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Websites
Timeline
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Caitlyn Stade

Stephenville,TX

Summary

Energetic server with background in high-volume restaurant environments. Knows how to deliver superior guest service while maintaining professional rapport with team members. Strong skills in order and payment processing, upselling techniques and keeping areas clean and well-stocked. Committed to enhancing customer satisfaction by delivering memorable dining experiences. Seeking a degree in Business Marketing with a certification in social digital marketing

Overview

3
3
years of professional experience

Work History

Server

Chuys
New Braunfels
01.2023 - 08.2024
  • Presented menus and answered questions regarding items.
  • Served food and beverages to patrons and confirmed complete orders.
  • Checked on customers to ensure they were satisfied with their meal or drinks.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Checked food before serving it to customers.

Team Lead

Lowes Grocery Store
Canyon Lake, Texas
03.2022 - 03.2024
  • Monitored team workload to prevent burnout and ensure equitable task distribution.
  • Developed strategies to increase team productivity and improve customer service levels.
  • Processed customer payments quickly and returned exact change and receipts.
  • Performed opening and closing procedures including counting cash drawers and preparing deposits.

Barsta Trainer

North gate resorts
New Braunfels, TX
12.2021 - 08.2023
  • Listened to customer desires and needs to recommend optimal products.
  • Collected payments and provided accurate change.
  • Addressed and resolved customer concerns to maintain brand loyalty.
  • Prepared and served a variety of coffee drinks, including espresso, cappuccino, and latte, adhering to specific recipes and presentation standards.
  • Used role-playing, lectures, and simulations to present information in variety of instructional techniques and formats.

Education

High School Diploma -

Canyon Lake High School
Fischer, TX
05-2024

Business Marketing Student -

Tarleton State University
Stephenville, TX

Skills

  • State Level floral design certification
  • Memory retention
  • Professional appearance
  • Guest relations management
  • High volume dining
  • level 1 basic welding Certification
  • intro to animal science principle Certfication
  • TABC
  • Food Handlers
  • Team member support

Affiliations

  • active member of Texas 4H and FFA since 2011

Accomplishments

Student of the year 2024

4-H County Grand senior showmanship

County Reserve Grand showmanship

Timeline

Server

Chuys
01.2023 - 08.2024

Team Lead

Lowes Grocery Store
03.2022 - 03.2024

Barsta Trainer

North gate resorts
12.2021 - 08.2023

High School Diploma -

Canyon Lake High School

Business Marketing Student -

Tarleton State University

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Caitlyn Stade