Caitlyn Stanfield
Hamilton
Summary
Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Direct Support Professional
ECI INC
08.2025 - Current
- Supported individuals with daily living activities, fostering independence and enhancing quality of life.
- Monitored and documented client progress, ensuring adherence to established treatment goals.
- Maintained clean, safe, and well-organized patient environment.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
Overnight Stocker
Kroger
07.2025 - 08.2025
- Stocked shelves efficiently to maintain product availability and organization.
- Assisted in inventory management by accurately tracking stock levels and replenishing items.
- Collaborated with team members to optimize workflow during peak hours for enhanced customer experience.
- Utilized warehouse equipment safely, ensuring adherence to company safety protocols at all times.
Customer Service Representative Specialist
Luxottica
04.2019 - 04.2025
- Problem solve for Costa Back Office.
- Problem solve customers’ problems such as refunds, order entries, and returns.
- Reply to incoming emails.
- Work live chats with customers that are in need of assistance.
Shift Supervisor
Starbucks
06.2015 - 06.2019
- Satisfy customer, store, and partner needs constantly when executing with through knowledge of culture, coffee, and management.
- Apply Starbucks moto into customer service providing adequate success, and proper quality of beverages, food, and product.
- Uphold Starbucks food safety, cash management, operation policies and standards throughout every shift.
Barista Trainer
Target
12.2010 - 01.2015
- Provide qualified training to new team members of the essentials skills and knowledge to uphold as a new barista.
- Ensure new barista obtain correct training of food, beverage, and customer service training.
- Reassure them in their confidence in themselves and their surrounding partners as well assure the Starbucks moto.
Lifeguard and Swim Coach
Rolling Hills Swim and Tennis Club
05.2008 - 09.2010
- Enforce rules and guidelines to exceed exceptional facility quality.
- Ensure safe and fun environment throughout the swim club for all members and guest.
- Show proper and adequate techniques to swim efficiently.
Scanner
Integra Group
11.2008 - 02.2009
- Properly scan all office and insurance document through a private computer to become paperless.
Education
Bachelor of Communications -
University of Cincinnati
Cincinnati, OH04-2016
Skills
- Microsoft Office: Word, PowerPoint, Excel, and Publisher
Certification
- Certified, Medication Administration 1 and 3, ECI Inc. September 2025 - September 2026
Timeline
Direct Support Professional
ECI INC
08.2025 - Current
Overnight Stocker
Kroger
07.2025 - 08.2025
Customer Service Representative Specialist
Luxottica
04.2019 - 04.2025
Shift Supervisor
Starbucks
06.2015 - 06.2019
Barista Trainer
Target
12.2010 - 01.2015
Scanner
Integra Group
11.2008 - 02.2009
Lifeguard and Swim Coach
Rolling Hills Swim and Tennis Club
05.2008 - 09.2010
Bachelor of Communications -
University of Cincinnati