CAITLYN VICTORIA WOODS
Charlotte ,NC
Summary
Compassionate and detail-oriented professional with a background in criminal justice, legal support, and community supervision. Experienced in trauma-informed care, client advocacy, and navigating complex legal and social systems. Proven ability to manage sensitive information, support diverse populations, and maintain professionalism in high-stress environments. Currently pursuing a Master of Social Work (MSW) with a focus on community impact and client-centered services.
Overview
6
6
years of professional experience
Work History
Remote Personal Injury Paralegal
Joel G. Bowden Law Offices
Greensboro, NC
12.2025 - Current
- Serve as a primary point of contact for clients navigating personal injury cases, providing consistent and compassionate communication
- Support clients through sensitive legal processes, ensuring clarity and professionalism
- Review and organize medical records, legal documents, and correspondence with strong attention to detail
- Collaborate with attorneys to prepare case materials and maintain compliance with legal standards
- Maintain strict confidentiality while managing high-volume case files
Probation/Parole Officer
North Carolina Department of Adult Corrections
Charlotte, NC
09.2023 - 03.2025
- Supervised individuals reintegrating into the community following incarceration
- Conducted assessments and provided guidance to support compliance and stability
- Managed high-stress cases requiring professionalism and sound judgment
- Coordinated with courts, attorneys, and service providers on sensitive matters
- Maintained accurate documentation while upholding strict confidentiality standards
- Supported individuals and families navigating trauma, crisis, and systemic challenges
Executive Assistant
Kontemporary Picnics & Events, LLC
Remote
08.2021 - 09.2023
- Provided executive-level administrative support in a fast-paced environment
- Managed scheduling, communications, and confidential documentation
- Improved client experience through feedback and service enhancements
- Balanced multiple priorities while maintaining attention to detail
Front Office Manager
Williams & Associates, PC
Decatur, GA
07.2020 - 08.2021
- Served as the primary point of contact for clients in a legal office environment
- Supported intake and documentation processes with accuracy and confidentiality
- Managed scheduling and maintained organized records for attorneys
- Communicated professionally with clients in emotionally sensitive situations
Education
Bachelor of Science -
Walden University
Minneapolis, MN04.2026
B.S. - Criminal Justice
North Carolina A & T State University
Greensboro, NC05.2020
Skills
- Strong interpersonal and communication skills
- Ability to handle confidential and sensitive information
- Experience working with diverse populations
- Adaptability in high-pressure environments
Websites
Timeline
Remote Personal Injury Paralegal
Joel G. Bowden Law Offices
12.2025 - Current
Probation/Parole Officer
North Carolina Department of Adult Corrections
09.2023 - 03.2025
Executive Assistant
Kontemporary Picnics & Events, LLC
08.2021 - 09.2023
Front Office Manager
Williams & Associates, PC
07.2020 - 08.2021
Bachelor of Science -
Walden University
B.S. - Criminal Justice
North Carolina A & T State University