Caitlynn Dawes
El Paso
Summary
Dedicated professional with a proven track record in delivering exceptional customer service, effectively managing time, and staying updated on industry trends. Skilled at identifying and resolving problems, consistently developing successful solutions. Adept at both verbal and written communication, with a strong background in fostering positive relationships and surpassing goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Car Sales Consultant
Viva Auto Group
01.2023 - 10.2023
- Developed strong skills in various aspects of marketing.
- Exhibited advanced capabilities in both communication and negotiation within the automotive sector.
- Cultivated strong relationships with customers, ensuring their satisfaction.
- Delivered exceptional customer service during the car buying process.
Team Leader
Buckle
02.2021 - 03.2023
- Contribute to teaching, coaching, and mentoring the team.
- Managed store operations during manager's absence.
- Boosted store statistics through tailored customer assistance.
Crew Trainer
Raising Canes
07.2020 - 08.2021
- Trained new employees in restaurant operations and customer service.
- Delivered fresh food and ingredients promptly to every customer.
- Maintained policy and procedure standards among staff.
- Assisted in skill development for a varied group of staff members.
- Gained understanding of the restaurant industry.
- Gained invaluable experience.
Education
Bachelor's - Criminal Justice
New Mexico State University
05.2024
Skills
- Self motivated
- Networking abilities
- Adaptive learning
Certification
- 01/30/23, FFL Life & Health insurance license, I am a licensed Life & Health Insurance Agent, certified by the Financial and Futures Licensing (FFL) on January30th,2023. I have a comprehensive understanding of the insurance industry and am knowledgeable in the areas of policy underwriting, claims processing, and customer service. I am committed to providing my clients with the best possible service and advice.
- 12/15/19, VITA CTE Tax Preparer license
Additional Information
- 01/30/23, FFL Life & Health insurance license, I am a licensed Life & Health Insurance Agent, certified
Affiliations
Association of the United States Army (AUSA) - Member
Languages
Spanish
Limited Working
English
Native or Bilingual
Timeline
Car Sales Consultant
Viva Auto Group
01.2023 - 10.2023
Team Leader
Buckle
02.2021 - 03.2023
Crew Trainer
Raising Canes
07.2020 - 08.2021
Bachelor's - Criminal Justice
New Mexico State University
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