Caitlynn Maddocks
Harbor Hounds
East Meadow
11
years of professional experience
Reliable and adaptable individual with experience in animal care, sales, and client management. Strong focus on safety protocols and cleanliness, combined with a commitment to enhancing customer satisfaction. Prepared to make a positive impact in the next role.
Work History
Dog Bather
1 Year 4 Months- Bathed and groomed dogs, ensuring cleanliness and comfort for all breeds.
- Utilized specialized bathing tools and equipment to enhance grooming efficiency.
- Followed safety protocols to maintain a safe environment for pets and staff.
- Assisted in handling dogs during bathing procedures to ensure calmness and safety.
Sales Associates
3 Years 5 Months- Assisted customers with product inquiries and selections to enhance shopping experience.
- Executed point-of-sale system operations to ensure accurate transaction processing.
- Maintained visual merchandising standards to create an appealing store environment.
- Collaborated with team members to achieve sales goals and improve customer satisfaction.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Engaged with customers to build rapport and loyalty.
Salon Assistant
1 Year 2 Months- Assisted stylists with client consultations and service preparations.
- Maintained cleanliness and organization of salon equipment and workstations.
- Handled appointment scheduling and customer inquiries with professionalism.
- Improved efficiency of salon operations by promptly greeting clients, managing their appointments, and addressing any concerns or inquiries.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services.
- Prepared and mixed color formulas for clients' hair.
- Assisted stylists in achieving desired results for clients through precise shampooing, conditioning, and blow-drying techniques.
Restaurant Hostess
11 Months- Welcomed guests and managed seating arrangements to optimize dining flow.
- Collaborated with servers to ensure timely guest service and satisfaction.
- Maintained cleanliness and organization of the front-of-house area.
- Handled reservations and phone inquiries with professionalism and efficiency.
- Supported special events by coordinating seating plans and guest accommodations.
- Monitored wait times and communicated effectively with guests regarding updates.
Education
High School Diploma
Skills
Maintaining cleanliness
Safety measures
Patience with animals
Gentle handling
Hand-eye coordination
Client relationship building
Product inventory management
Adaptability to change
Appointment scheduling
Customer service
Dependable and responsible
Problem-solving
Honest and dependable
Timeline
Dog Bather
Harbor Hounds
05.2022 - 09.2023Read More
Salon Assistant
Lemon Tree
11.2015 - 01.2017Read More
Sales Associates
Avenue Stores
02.2015 - 07.2018Read More
Restaurant Hostess
Colony Diner & Restaurant
06.2012 - 05.2013Read More
New Hyde Park Memorial High School
High School Diploma
Read More