Caitlynn Sueiro
West Long Branch,NJ
Summary
Dedicated and compassionate individual with over 5 years of experience working in behavioral health facilities. Expert in active listening, assessing client needs and coordinating patient intake with empathy, efficiency and strict adherence to HIPAA standards. Demonstrates initiative in independent work and rapid skill acquisition, contributing to a cohesive team and exceptional client service.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Registered Behavior Technician (RBT)
EmpowerU
Monmouth County, NJ
01.2023 - 11.2025
- Implemented evidence-based interventions to promote skill development and reduce problem behaviors, resulting in improved client independence and adaptive functioning.
- Conducted functional behavior assessments to identify causes of target behaviors, developing targeted intervention strategies that enhanced client support.
- Collaborated with parents, teachers, school administrators, and other professionals to ensure comprehensive care and ideal treatment outcomes.
- Documented data and updated treatment plans, ensuring accurate records of client progress and facilitating ongoing care adjustments.
- Applied crisis prevention techniques to maintain client safety and effectively minimize escalation incidents.
- Attended trainings on topics such as trauma-informed care, cultural competence, ethics.
Clinical Case Manager
Recovery Centers Of America
Woodbridge, NJ
10.2021 - 12.2022
- Managed a caseload of 20-30 clients effectively, ensuring timely documentation, personalized treatment plan notes and successful referrals to community resources.
- Conducted intake interviews with new patients to determine eligibility and psychosocial assessments to establish client profiles based on social histories, previous diagnoses, and treatment needs
- Managed caseload of 20-30 clients, ensuring timely documentation and personalized treatment plans, resulting in successful referrals to community resources.
- Assisted clients in identifying available resources such as housing options, transportation assistance, employment opportunities.
- Cultivated strong relationships with agencies and public resource representatives, enhancing collaboration and continuity of care.
- Participated in community events to promote services and engage public, raising awareness and outreach for organization.
- Adhered to confidentiality guidelines when handling sensitive information about clients.
- Participated in ongoing training and professional development related to intake procedures and client care.
Medical Receptionist
Dr. Nardolillo
Shrewsbury, NJ
09.2018 - 12.2021
- Greeted an average of 40+ patients daily with a professional and welcoming demeanor, ensuring a smooth check-in process
- Managed multi-line phone system, routed calls, took accurate messages, and scheduled patient appointments using EHR systems to ensure efficient communication.
- Verified patient insurance eligibility and updated demographic and billing information to ensure accurate patient records and smooth billing processes.
- Collected copayments and balances at time of service, maintaining daily transaction logs to support accurate financial records.
- Maintained strict adherence to HIPAA privacy guidelines when handling physical and digital medical records.
Behavioral Health Technician
The Recovery Place
Fort Lauderdale, FL
02.2014 - 08.2018
- Conducted intake assessments and biopsychosocial evaluations for new admissions, ensuring accurate documentation and effective onboarding into treatment programs.
- Facilitated psycho-educational groups on relapse prevention, anger management, and communication skills, counseling clients on substance abuse and life choices to enhance their recovery journey.
- Utilized motivational interviewing techniques to encourage client engagement and facilitate behavior change.
- Conducted intake assessments and biopsychosocial evaluations for new admissions ensuring accurate documentation and smooth onboarding into treatment programs.
- Educated clients on community resources for ongoing recovery support, empowering them to make informed decisions about their treatment options.
- Kept accurate records of client progress in the electronic medical record system and maintained compliance with confidentiality, ethics, and counseling standards.
- Attended workshops and seminars on mental health awareness, stress management, and coping strategies.
Education
College - Psychology
University of Tampa
Tampa, FLSkills
- Functional Behavior Assessment
- Behavioral Intervention Strategies
- Motivational Interviewing
- Crisis Intervention
- Case management
- Intake Experience
- EHR management
- Data Collection and Analysis
- Community Outreach
- Patient advocacy
- Team collaboration
- Organizational skills
- Individual and Group Counseling
- Interpersonal skills
- Emotional Intelligence
- Individual and Group Counseling
Personal Information
Driving License: Driver's License
Certification
Driver's License, February 2026 to January 2031, Counseling Certification, Certified Recovery Specialist
Timeline
Registered Behavior Technician (RBT)
EmpowerU
01.2023 - 11.2025
Clinical Case Manager
Recovery Centers Of America
10.2021 - 12.2022
Medical Receptionist
Dr. Nardolillo
09.2018 - 12.2021
Behavioral Health Technician
The Recovery Place
02.2014 - 08.2018
College - Psychology
University of Tampa