Summary
Skills
Work History
Education
Generic
Caitlynne Henico

Caitlynne Henico

Dugger,IN

Summary

Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.

Upbeat and compassionate individual with a natural ability to connect with people and foster positive environments. Knowledge of creating engaging activities and maintaining safe environments, combined with strong organizational and communication skills. Dedicated to enriching the lives of participants through meaningful and enjoyable experiences.

Skills

  • Client support
  • Effective team collaboration
  • Effective time management
  • Strategic issue resolution
  • Multi-tasking strength
  • Problem-solving
  • Excellent people skills
  • Reliable and punctual
  • Goal-oriented
  • Relationship building
  • Outgoing personality
  • Cash handling
  • Activities supervision
  • Attendance record-keeping
  • Patience and tolerance
  • Activities planning
  • Senior living experience

Work History

Activity Aide

Envive
03.2026 - Current
  • Assisted residents with daily activities, promoting engagement and social interaction.
  • Implemented recreational programs to enhance residents' physical and mental well-being.
  • Provided support during group activities, ensuring a safe and enjoyable environment.
  • Collaborated with team members to develop personalized care plans for residents.
  • Maintained cleanliness and organization of activity spaces to promote safety and accessibility.

Sales Associate/Cashier

Rural King
05.2025 - 02.2026
  • Assisted customers in product selection and provided knowledgeable recommendations.
  • Maintained inventory levels and organized merchandise displays for optimal presentation.
  • Processed transactions efficiently using point-of-sale systems to enhance customer experience.
  • Collaborated with team members to ensure store cleanliness and organization standards were met.
  • Addressed customer inquiries and resolved issues promptly to maintain satisfaction.
  • Monitored stock levels and reported discrepancies to management for timely restocking.
  • Engaged with customers to build rapport, fostering repeat business and loyalty initiatives.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Helped customers locate products and checked the store system for merchandise at other sites.

Crew Member

McDonald's
07.2023 - 05.2025
  • Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
  • Operated kitchen equipment and maintained cleanliness to uphold food safety standards.
  • Collaborated with team members to optimize workflow during Delivered exceptional customer service in a fast-paced environment, ensuring satisfaction and encouraging repeat business.
    • Operated kitchen equipment and maintained cleanliness to uphold food safety standards.
    • Collaborated with team members to optimize workflow during peak hours, improving overall efficiency.
    • Prepared menu items accurately and quickly, following quality control procedures.
    • Assisted in training new crew members on operational procedures and customer service best practices.
    • Managed inventory levels by monitoring stock and placing orders when necessary to minimize waste.
    • Resolved customer complaints promptly, ensuring a positive dining experience for all patrons.
    • Worked at the front counter, drive-thru, and other areas.
    • Took orders, prepared meals, and processed payments.
    • Increased customer satisfaction by providing friendly and efficient service at the register.
    • Cleaned and maintained all restaurant areas to support a clean image.
    • Kept food preparation areas, equipment, and utensils clean and sanitary.peak hours, enhancing efficiency.
  • Prepared menu items accurately and swiftly, adhering to quality control procedures.
  • Assisted in training new crew members on operational procedures and customer service best practices.
  • Managed inventory levels by monitoring stock and placing orders as necessary to reduce waste.
  • Resolved customer complaints promptly, ensuring a positive dining experience for all patrons.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.

Education

High School Diploma -

Dugger Union Community School
Dugger, IN

Bachelor of Science - Human Services

Saint Mary Of The Woods
Terre Haute, IN
05-2028

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