Caitrin Broaddus
Management
El Mirage,AZ
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work History
Assistant Manager
Extra Space Storage
Surprise, AZ
08.2021 - Current
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Monitored security to protect employees, customers and property.
Restaurant Manager
Pizza Factory
Twain Harte, CA
06.2018 - 05.2020
- Purchased adequate quantities of food, beverages, equipment and supplies.
- Carefully interviewed, selected, trained, and supervised staff.
- Evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Handled escalated customer concerns with speed and knowledgeable support.
Assistant Baker
Schnoogs Cafe
Sonora, CA
11.2017 - 09.2018
- Packaged and labeled baked goods with accurate descriptions and ingredients.
- Created new bakery menu items to appeal to new and existing customers.
- Complied with health and safety codes to protect staff and customers.
Assistant Restaurant Manger
Pizza Factory
Twain Harte, CA
08.2014 - 07.2017
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Led and directed team members on effective methods, operations and procedures.
Swing Manager
McDonalds
Sonora, CA
08.2012 - 08.2014
- Handled money, balanced tills, processed credit card payment batches and prepared bank deposits, maintaining 100% accuracy..
- Supervised food preparation and monitored safety protocols.
Education
High School Diploma -
Summerville Union High School
Tuolumne, CA 08.2010 - 03.2014
Skills
Food preparation and safety
Operations management
Recruitment
Inventory control and record keeping
Conflict resolution techniques
Staff Management
Spreadsheet management
Recordkeeping
Credit and collections
Office administration
Accomplishments
- Low turn over rate during re-opening of restaurant.
- Opened brand new storage facility
Timeline
Assistant Manager
Extra Space Storage
08.2021 - Current
Restaurant Manager
Pizza Factory
06.2018 - 05.2020
Assistant Baker
Schnoogs Cafe
11.2017 - 09.2018
Assistant Restaurant Manger
Pizza Factory
08.2014 - 07.2017
Swing Manager
McDonalds
08.2012 - 08.2014
High School Diploma -
Summerville Union High School
08.2010 - 03.2014