Caitrin Day

I am a hardworking and reliable individual with an adaptable focus in customer service and task management, both independently and as a team player. I have over five years in a supervisory position and over fifteen years in customer service. I am skilled in computer programs, organized, a quick-learner, proactive in changing environments, and confident in my abilities. New tasks are never daunting, but an invited challenge.

Municipal

To add to the ever growing lists of computer programs, Excel, Word, Google Sheets, Adobe Acrobat Sign, minimal but some Access, I have completed training with Quick Books, and FINET. I retain the information I obtained while employed and managing the Uintah Animal Shelter Special Service District, along with the management courses, trials, and experiences with the Division of Wildlife Resources. Most of my daily duties included, reviewing submitted purchases and their relevant coding, management of two employees, communicating with various section supervisors to ensure they're and their subordinates support services needs are met. Being a Support Service Coordinator III includes overseeing multiple budget expenditures and ensuring employees are within state policies. I provide monthly expenditure reports to each section lead as well as communicate and correcting any errors found. Our budgets have multiple contributors creating multiple "programs" for each section. Each program provides funds for a specific type of work, such work is outlined in a contract. I have helped organize and implement information/funding provided for our master budget, having completed a budget build before end of fiscal year. I have successfully completed two fiscal year end procedures, and oversaw the most recent one, while training a new employee of its processes. I have started to my enhance my management knowledge by working through a Leadership Development Program. I have not completed any courses yet. I attend bi-weekly Region Leadership meetings, where section leads provide updates or concerns for the region. In previous positions I would attend board meetings where I would provide statistical charts I had compiled of the previous months impounds and releases of animals at the shelter and voice any concerns of the day-to-day functionality of staff or building operations. I have over 15 years of experience in customer service, from one on one to large group presentations.