Summary
Overview
Work History
Education
Skills
Timeline
Generic

Caiya Whitehead-Durham

New Philadelphia,PA

Summary

To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

19
19
years of professional experience

Work History

Senior Control Room Operator/Administrator on Duty

ECFMG
New Philadelphia, PA
04.2010 - 06.2020
  • Responsible for recording of United States Medical Licensing Examination (USMLE) Step 2 Clinical Skills Administrations.
  • Technical maintenance of Audio/Visual equipment
  • Operated in -house audio visual programs while simultaneously managing live and recorded video content
  • Responsible for quality assurance of in-house training videos
  • Overseen secure and confidential documentation of incident reports and overall administrative operations
  • Promoted interdepartmental communication with employees, increasing speedy issue resolution.
  • Provided variance reports to IT and engineering departments to assist with task prioritization during live exams.
  • Responsible for hiring process of Control Room Operators

Volunteer Administrative Coordinator

West Philadelphia Tarheels Football Youth Org
Philadelphia, PA
09.2011 - 06.2020
  • Board Member
  • Coordinated and planned numerous community events and activities within program
  • Maintained energy and enthusiasm in fast-paced environment of over 120 participants.
  • Managed registration and recruitment operations to support teamwork of board members, parents, and participants.
  • Developed and implemented performance improvement strategies and plans to promote continuous improvement among coaches and overall organization

Education

Master of Science - Organizational Development And Leadership

Saint Joseph's University
Philadelphia, PA
01.2021 - 05.2021

Bachelor of Science - Digital Media Production

The Art Institute of Philadelphia
Philadelphia, PA
12.2008

Skills

  • Proficient in Microsoft, excel, powerpoint
  • Advanced knowledge of Audio/Visual equipment
  • Excellent interpersonal & Communication skills
  • Understanding and Knowledge of Organizational Development: Effective Leadership & Team Building and Diversity & Inclusion

Timeline

Master of Science - Organizational Development And Leadership

Saint Joseph's University
01.2021 - 05.2021

Volunteer Administrative Coordinator

West Philadelphia Tarheels Football Youth Org
09.2011 - 06.2020

Senior Control Room Operator/Administrator on Duty

ECFMG
04.2010 - 06.2020

Bachelor of Science - Digital Media Production

The Art Institute of Philadelphia
Caiya Whitehead-Durham