- Avid Chicago sports fan
- Music enthusiast, both production and enjoyment
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
CAL O'CONNOR
St. Charles,IL
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
7
7
years of professional experience
Work History
Tennis Professional
St Charles Country Club
05.2018 - 08.2025
- Turned athletes into successful players by training in game rules and winning strategies.
- Adjusted coaching techniques, based on strengths and weaknesses of athletes.
- Planned, organized, and conducted practice sessions.
- Organized and maintained team facilities and equipment.
- Vaughan Tennis Center | Aurora, IL
Volunteer
Heart Ministry Center
01.2021 - 06.2023
- Maintained clean, neat, and operational facilities to serve program needs.
- Assisted with special events and programs.
- Facilitated community outreach to expand participation and support.
- Coordinated and managed volunteer activities for community service projects.
Intern
Buildertrend
08.2022 - 01.2023
- Managed customer expectations and helped navigate sales processes.
- Supported sales team with administrative assistance such as coordinating paperwork and responding to basic inquiries.
- Shadowed sales professionals to gain deeper insight into best practices and strategies for maximizing sales revenue.
- Analyzed customer feedback and identified areas for improvement.
Bartender
Addy’s
05.2021 - 08.2022
- Provided exceptional customer service by greeting patrons warmly, taking orders accurately, and engaging in friendly conversation.
- Maintained a clean and organized bar area
- Handled cash and credit transactions accurately and efficiently
- Worked effectively as part of a team, communicating with colleagues and supervisors to ensure smooth operations during busy shifts.
Education
BS - Economics
Northern Illinois University
Dekalb, IL01.2025
Music, Pre-Med Studies
Creighton University
Omaha, NE01.2023
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Benet Academy
Lisle, IL01.2020
Skills
- Multitasking and organization
- Project management
- Teamwork and collaboration
- Public speaking
- New market research
- Account acquisition
Interests
Timeline
Intern
Buildertrend
08.2022 - 01.2023
Bartender
Addy’s
05.2021 - 08.2022
Volunteer
Heart Ministry Center
01.2021 - 06.2023
Tennis Professional
St Charles Country Club
05.2018 - 08.2025
Music, Pre-Med Studies
Creighton University
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Benet Academy
BS - Economics
Northern Illinois University
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