Cala Cross
Fort Worth,TX
Summary
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.
Overview
6
6
years of professional experience
Work History
Cashier/ Money Services
Walmart
Fort Worth , Tx
11.2022 - Current
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Customer Service Representative
COSCO
Fort Worth , TX
04.2021 - 05.2022
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
Cashier
Academy Sports Outdoors
Arlington , Tx
07.2019 - 08.2021
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Cooperate Accounting/ Data Entry
Fidelity Investments
Westlake , TX
06.2018 - 07.2018
- Ensured compliance with all relevant rules and regulations governing data entry activities.
- Utilized specialized software applications related to the job role.
- Collaborated with other departments to resolve issues regarding incorrect data entries.
Education
High School Diploma -
Uplift Mighty Preparatory
Fort Worth, TX05-2018
Skills
- Customer Assistance
- Payment Collection
- Returns processing
- Payment Processing
- ID Verification
- POS Systems
- Cash Register Operation
- Credit and cash transactions
- Currency counting
- Conflict Resolution
- Cash Management
- Customer service excellence
Timeline
Cashier/ Money Services
Walmart
11.2022 - Current
Customer Service Representative
COSCO
04.2021 - 05.2022
Cashier
Academy Sports Outdoors
07.2019 - 08.2021
Cooperate Accounting/ Data Entry
Fidelity Investments
06.2018 - 07.2018
High School Diploma -
Uplift Mighty Preparatory
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