Calabe Simpson
Renton,WA
Summary
Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than 8 years of experience. Broad skills in maintenance and bench builds. Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
Work History
Technician
Washington Liftruck/Pacific JCB
01.2016 - Current
- Enhanced equipment performance by conducting regular maintenance and troubleshooting tasks.
- Reduced downtime for machines through proactive identification and resolution of technical issues.
- Streamlined processes by implementing efficient workflows and improving technician training programs.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Served as a reliable point of contact for customers experiencing technical difficulties with their products or systems.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Inspected equipment to identify areas of wear or causes of malfunctions.
- Observed equipment operation to diagnose and troubleshoot reported issues.
- Mentored junior technicians in maintenance, repair and reporting duties.
- Wrote and revised maintenance procedures.
- Completed job reports and logs immediately following service calls.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
Heavy Equipment Operator
Air Force Reserves
05.2013 - 12.2020
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Enhanced worksite safety by conducting thorough equipment inspections and routine maintenance.
- Increased productivity by operating heavy machinery such as backhoes, bulldozers, and excavators for various construction projects.
- Reduced downtime through proactive diagnosis and troubleshooting of mechanical issues on heavy equipment.
- Contributed to a positive work environment through effective teamwork, communication, and adherence to safety protocols.
- Optimized machine performance with regular cleaning, lubrication, and maintenance checks in accordance with manufacturer guidelines.
- Collaborated closely with site engineers and project managers to ensure accurate implementation of construction plans.
- Played a key role in successful project completions by maintaining open lines of communication with supervisors and team members, ensuring timely adjustments to work strategies when needed.
- Operated range of heavy equipment on regular basis with advanced skill.
- Operated excavators, bulldozers and dump trucks to transport heavy materials, practicing safety measures.
- Trained in diverse pieces of equipment and useful attachments to handle team needs.
- Loaded and unloaded construction materials on site.
- Performed preventive maintenance to prolong life of equipment.
- Provided technical assistance to other workers on job site.
- Operated compactors to compact soil, asphalt and other materials.
- Monitored and adjusted speed of heavy machinery for safe operation.
- Used cranes and hoists to move large objects.
- Removed topsoil, vegetation, and rocks to grade earth to specifications.
- Adhered to instructions from supervisors and engineers onsite.
- Monitored fuel, oil and water levels of heavy equipment.
- Loaded and moved materials such as dirt and rocks based on specific job needs.
- Operated heavy equipment to move large quantities of dirt and debris.
- Strictly adhered to company safety procedures, noticeably decreasing job site accidents.
- Remove debris and leveled ground to prepare job sites for construction projects.
- Performed thorough pre-shift and post-shift inspections and accurately completed equipment logs and reports.
- Operated machining equipment safely with team of operators.
- Demonstrated commitment to safety by consistently wearing appropriate personal protective equipment and following all established protocols.
- Adhered to heavy equipment safety and operation protocols, resulting in minimal complaints or incidents.
Education
High School Diploma -
Foster High School
Tukwila, WA06.2012
Skills
- System Troubleshooting
- Quality Control
- Issue Analysis
- Component Replacement
- Customer Service
- Equipment Maintenance
- Extensive Organizational Skills
- Safety Equipment
- Performance Improvement
- Mechanical Knowledge
- Written/Verbal Communication
- Attention to Detail
- Equipment Repair
- Operations Monitoring
- Taylor Machine Works Training Course 06/2020
- JCB ROTO Training Course 05/2023
- JCB Skid Steer Training Course 01/2024
- JCB Access Platform Training Course 2/2024
- JCB Mini Excavator Training Course 3/2024
- OSHA Compliance
- Works Well Under Pressure
- Relationship Building
Timeline
Technician
Washington Liftruck/Pacific JCB
01.2016 - Current
Heavy Equipment Operator
Air Force Reserves
05.2013 - 12.2020
High School Diploma -
Foster High School
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