Calabe Simpson
Skyway,WA
Summary
Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than 10 years of experience. Broad skills in maintenance and bench builds. Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Trustworthy individual offering several years working as qualified technician. Focused and enthusiastic performer promoting exceptional skill in diagnosing issues and performing repairs. Broad knowledge of machines, production processes and maintenance processes.
Overview
12
12
years of professional experience
Work History
Technician
Toyota Lift NW
Kent, WA
05.2024 - Current
- Diagnosed problems using test equipment such as multimeters, oscilloscopes, signal generators, power supplies.
- Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
- Replaced defective components or parts as needed.
- Conducted preventive maintenance procedures according to established schedules.
- Reviewed technical manuals and other documents related to product operation and maintenance requirements.
- Completed scheduled appointments on time to drive quality service.
- Inspected materials and equipment regularly to check for potential hazards and machine defects.
Technician
Washington Liftruck/Pacific JCB
Seattle, WA
01.2016 - 05.2024
- Enhanced equipment performance by conducting regular maintenance and troubleshooting tasks.
- Reduced downtime for machines through proactive identification and resolution of technical issues.
- Streamlined processes by implementing efficient workflows and improving technician training programs.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Served as a reliable point of contact for customers experiencing technical difficulties with their products or systems.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Inspected equipment to identify areas of wear or causes of malfunctions.
- Observed equipment operation to diagnose and troubleshoot reported issues.
- Mentored junior technicians in maintenance, repair and reporting duties.
- Wrote and revised maintenance procedures.
- Completed job reports and logs immediately following service calls.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
Heavy Equipment Operator
Air Force Reserves
05.2013 - 12.2020
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Enhanced worksite safety by conducting thorough equipment inspections and routine maintenance.
- Increased productivity by operating heavy machinery such as backhoes, bulldozers, and excavators for various construction projects.
- Contributed to a positive work environment through effective teamwork, communication, and adherence to safety protocols.
- Optimized machine performance with regular cleaning, lubrication, and maintenance checks in accordance with manufacturer guidelines.
- Trained in diverse pieces of equipment and useful attachments to handle team needs.
- Loaded and unloaded construction materials on site.
- Performed preventive maintenance to prolong life of equipment.
- Provided technical assistance to other workers on job site.
- Operated compactors to compact soil, asphalt and other materials.
- Used cranes and hoists to move large objects.
- Adhered to instructions from supervisors and engineers onsite.
- Loaded and moved materials such as dirt and rocks based on specific job needs.
- Operated heavy equipment to move large quantities of dirt and debris.
- Strictly adhered to company safety procedures, noticeably decreasing job site accidents.
- Remove debris and leveled ground to prepare job sites for construction projects.
- Performed thorough pre-shift and post-shift inspections and accurately completed equipment logs and reports.
- Operated machining equipment safely with team of operators.
- Demonstrated commitment to safety by consistently wearing appropriate personal protective equipment and following all established protocols.
- Adhered to heavy equipment safety and operation protocols, resulting in minimal complaints or incidents.
Education
High School Diploma -
Foster High School
Tukwila, WA06.2012
Skills
- System Troubleshooting
- Component Replacement
- Customer Service
- Equipment Maintenance
- Performance Improvement
- Mechanical Knowledge
- Written/Verbal Communication
- Attention to Detail
- Equipment Repair
- Operations Monitoring
- Taylor Machine Works Training Courses (online and classroom)
- Cummins Engine online training
- Multiple JCB Training Courses (online and classroom)
- OSHA Compliance
- Works Well Under Pressure
- Relationship Building
References
Nicholas Rodriguez - 8 years supervisor/shop lead - (206) 909-9131
Thomas Carreon - 5 years co-worker - (253) 468-3922
Mathew Smith - 6 years military supervisor - (509) 910-6902
Timeline
Technician
Toyota Lift NW
05.2024 - Current
Technician
Washington Liftruck/Pacific JCB
01.2016 - 05.2024
Heavy Equipment Operator
Air Force Reserves
05.2013 - 12.2020
High School Diploma -
Foster High School
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