Calandra France
Pearland,TX
Summary
Motivated business professional bringing 6 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members.
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Tax Preparer
First Class Taxes & Business Services LLC
Pearland, TX
08.2019 - Current
- Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
- Analyzed financial records to verify accuracy of tax returns.
- Assessed client tax situations to determine best filing options.
- Completed and filed returns with tax departments at local, state, and federal levels.
- Built strong rapport with clients through clear communication and regular updates on the status of their tax filings.
- Communicated with clients regarding tax situations, providing guidance on financial decisions.
- Maintained compliance by adhering to current tax laws and regulations.
- Educated clients on tax planning strategies, helping them save money in future years.
- Prepared tax returns for clients in various industries according to government regulations and requirements.
- Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
Owner
France Financial Services, LLC
Pearland, TX
02.2016 - Current
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Reconciled daily sales, returns and financial reports in QuickBooks.
- Optimized team hiring, training and performance.
- Founded and managed financial services business, growing revenue to $126,000 in first year.
Portfolio Property Manager
AVR Management
Houston, TX
06.2016 - 02.2019
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Communicated regularly with key on-and off-site tenant contacts to achieve satisfaction with facility and services.
- Developed, reviewed and submitted property operating and capital budgets.
Property Manager
Associa
01.2014 - 06.2016
- Followed up on delinquent tenants and coordinated collection procedures.
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Prepared specifications, solicited bids and approved subcontracts for building services.
- Developed, reviewed and submitted property operating and capital budgets.
Property Manager
First Service Residental
01.2013 - 01.2014
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Developed, reviewed and submitted property operating and capital budgets.
- Prepared specifications, solicited bids and approved subcontracts for building services.
- Organized and participated in meetings to give residents opportunity to ask questions and provide forum for issues to be addressed.
Management Trainee
JPMorgan Chase
Baton Rouge, LA
07.2011 - 10.2012
- Explained services and products to customers in friendly and engaging way.
- Established open and professional relationships with team members which facilitated communication, quickly resolving issues and conflicts.
- Shouldered management responsibilities during absence of manager.
- Assisted established management staff with operational oversight, business development and process improvement strategies.
Banker
JPMorgan Chase
Baton Rouge, LA
10.2006 - 07.2011
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
- Opened, closed and updated accounts for customers.
- Provided advice on different bank products and financial options.
- Balanced teller drawers and ATM cash.
- Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products and services.
- Understood and applied selling techniques to open, develop and close sales and created product interest by actively cross-selling products and services to pursue customers.
- Evaluated client financial positions and identified most appropriate banking products.
- Upheld stringent bank standards for loans, money handling and legal considerations.
- Established new accounts for high net worth individuals and serviced existing accounts to maximize revenue.
Education
Bachelor Of Science - Finance
Louisiana State University And A&M College
Baton Rouge, LASkills
- Industry Expertise
- Board Oversight
- Strategic Planning
- Effective Communicator and Public Speaker
- Leadership and People Development
- Integrity and Transparency
- Operational Analysis
- Annual Planning
- Business Consulting
Certification
- Quickbooks ProAdvisor Certification
- Gusto Payroll Certification
- Fathom Advisor Certification
Timeline
Tax Preparer
First Class Taxes & Business Services LLC
08.2019 - Current
Portfolio Property Manager
AVR Management
06.2016 - 02.2019
Owner
France Financial Services, LLC
02.2016 - Current
Property Manager
Associa
01.2014 - 06.2016
Property Manager
First Service Residental
01.2013 - 01.2014
Management Trainee
JPMorgan Chase
07.2011 - 10.2012
Banker
JPMorgan Chase
10.2006 - 07.2011
Bachelor Of Science - Finance
Louisiana State University And A&M College