Calandra Watkins
Indianapolis,Indiana
Summary
I am a 53-year-old woman looking for stable abundance job able to use my skills of POS so willing to learn new tasks and move further in my career.
Overview
9
9
years of professional experience
Work History
Room Service Associate
Franciscan Health Indianapolis
01.2021 - 11.2023
- Completed ordered with speed and accuracy, maintaining exceptional service standards each day.
- Cleared dishes, trays and carts from rooms with discretion and professionalism.
- Used downtime to get ahead of support work such as folding napkins, wrapping silverware and polishing glasses.
- Kept work environments, equipment and trays clean and sanitized for guests.
Server/host
Benihana's
07.2017 - 03.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Service/host
Denny's Restaurants Franchise Association
05.2015 - 10.2017
- Assisted in training new staff members, fostering a supportive team atmosphere focused on excellent service delivery.
- Enhanced customer satisfaction by promptly and professionally addressing inquiries and complaints.
- Efficiently managed high-volume periods by maintaining composure under pressure and prioritizing tasks effectively to meet guest expectations without compromising quality of service delivery.
- Ensured a welcoming environment with attention to cleanliness, organization, and ambiance.
Education
Diploma - Basic
Warren Central High School
Indianapolis, IN05.1989
Skills
- Strong multitasking
- Punctuality
- Efficient Delivery
- Flexibility
- Safety awareness
- Maintaining Composure
- Cleanliness standards
- Stress Tolerance
- Memory retention
- Guest Relations
- Order Accuracy
- Complaint Handling
- Food safety practices
- Guest service
- Food safety knowledge
- Food presentation
- Menu Memorization
Languages
Spanish
Elementary
English
Full Professional
Timeline
Room Service Associate
Franciscan Health Indianapolis
01.2021 - 11.2023
Server/host
Benihana's
07.2017 - 03.2020
Service/host
Denny's Restaurants Franchise Association
05.2015 - 10.2017
Diploma - Basic
Warren Central High School
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