Calci Tree
Platteville,WI
Summary
Dynamic professional with extensive experience in team leadership and staff training at Iron Arch McDonald's. Proven ability to enhance customer satisfaction and maintain safety standards while managing high-volume environments. Skilled in multitasking and heavy lifting, consistently achieving operational excellence and fostering a collaborative team atmosphere.
Overview
6
6
years of professional experience
Work History
Warehouse Laborer
Nordstrom
10.2024 - Current
- Kept warehouse stations and equipment in good working order in line with OSHA requirements.
- Updated daily logs with regular shift activities and incident details.
- Ensured safe work environment through consistent adherence to safety protocols and regulations.
- Reduced product damage rates by following proper material handling techniques when transporting goods within the warehouse.
Bartender
Q Casino and Resort
06.2024 - 10.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Manager
Iron Arch Mcdonalds
09.2022 - 05.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
Crew Trainer
Iron Arch Mcdonalds
08.2020 - 08.2022
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
Crew
Subway
06.2020 - 08.2020
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Crew Member
Iron Arch McDonalds
08.2019 - 06.2020
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Trained new team members on procedures, customer service, and sales techniques.
Education
High School Diploma -
Black Hawk High School
South Wayne, WI06-2023
Skills
- Team leadership
- Verbal and written communication
- Staff training and development
- Staff management
- Heavy lifting
- Safety precautions
- Willing to learn
- Multitasking
Timeline
Warehouse Laborer
Nordstrom
10.2024 - Current
Bartender
Q Casino and Resort
06.2024 - 10.2024
Manager
Iron Arch Mcdonalds
09.2022 - 05.2024
Crew Trainer
Iron Arch Mcdonalds
08.2020 - 08.2022
Crew
Subway
06.2020 - 08.2020
Crew Member
Iron Arch McDonalds
08.2019 - 06.2020
High School Diploma -
Black Hawk High School
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