Cale Morgan
Buda
Summary
Dynamic Team Leader Manager with a proven track record at Maroon City Valet, enhancing productivity through effective scheduling and conflict resolution. Skilled in employee training and workflow optimization, I empower teams to excel, resulting in improved customer satisfaction and heightened morale.
Overview
3
3
years of professional experience
Work History
Team Leader
Maroon City Valet
10.2022 - Current
- Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
- Enhanced team productivity by implementing efficient workflow processes and effective team scheduling as well as setting clear performance expectations.
- Empowered employees to take ownership of their roles by delegating tasks appropriately, resulting in heightened job satisfaction.
- Boosted employee morale through regular recognition of outstanding work and providing opportunities for professional growth.
Low Voltage Electrician
High Tech Low Volts
05.2022 - 08.2022
- Demonstrated expertise in installing security cameras, access control systems, fire alarms, and audio/visual equipment as part of comprehensive low voltage solutions offered to clients.
- Assisted in training new team members on proper techniques for installation, repair, and maintenance of low voltage electrical systems.
- Ensured safety compliance by conducting routine inspections of all low voltage systems and equipment.
- Maintained fire alarm and security systems by trimming and installing wires.
Education
No Degree - General Studies
Blinn College
College Station, TXNo Degree - Hospitality And Tourism Management
Texas A&M University
College Station, TX05-2026
High School Diploma -
Jack C. Hays High School
Kyle, TX05-2021
Skills
- Team leadership
- Employee training
- Conflict resolution
- Customer service
- Scheduling management
- Workflow optimization
Affiliations
- Sigma Alpha Epsilon
- Annual ChiliFest planning committee member and Judge
Timeline
Team Leader
Maroon City Valet
10.2022 - Current
Low Voltage Electrician
High Tech Low Volts
05.2022 - 08.2022
No Degree - General Studies
Blinn College
No Degree - Hospitality And Tourism Management
Texas A&M University
High School Diploma -
Jack C. Hays High School
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