Caleb Auriemma
Biddeford
Summary
Experienced Guest Services Professional with a strong background in hospitality, customer interaction, and problem-solving in high-end and fast-paced environments. Proven ability to lead by example, resolve guest concerns with professionalism, and ensure smooth daily operations. Skilled in managing front-facing roles with poise, consistently creating welcoming and positive experiences for guests. Ready to take the next step into a supervisory role, bringing leadership, adaptability, and a deep understanding of front desk operations.
Overview
8
8
years of professional experience
Work History
Front Desk Agent
White Barn In
03.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
Volunteer
Sparky the Fire Rescue Dog, Kennebunk Fire Dept.
09.2017 - Current
- Volunteer at Kennebunk Fire Department promotional and community events
- Promote fire safety and planning for families and community businesses
- Public relations experience with children, families, and community businesses
Lead Camp Counselor
Kennebunk Parks and Recreation
06.2022 - 08.2022
- Worked closely with young children and their parents in a supportive, active environment
- Managed long, structured days (6 AM–5 PM) with consistency, energy, and patience
- Demonstrated strong communication and interpersonal skills with families and staff
- Showed dedication, reliability, and a positive attitude in a demanding childcare setting
Sales Associate
Port Lobster CO Inc.
06.2021 - 08.2021
- Operated cash register and provided friendly, efficient customer service to locals and tourists
- Prepared seafood products, including hand-picking lobster meat with attention to detail
- Loaded and unloaded delivery trucks, ensuring proper handling of perishable goods
- Organized and restocked inventory to maintain a clean and well-supplied retail space
Education
12th Grade -
Kennebunk High School
08.2025
Skills
- Extensive Guest & Family Services Experience – Skilled in providing personalized, high-quality service to a diverse range of guests, including families and VIP clientele
- Front Desk & Customer Relations – Experienced in check-in/check-out procedures, handling guest inquiries, and resolving concerns with professionalism and care
- Leadership Through Empathy & Problem Solving – Calm under pressure; able to de-escalate issues and lead by example in guest-facing situations
- Strong Time Management & Dependability – Proven track record of managing long shifts and busy schedules with efficiency and reliability
- Clear & Positive Communication – Able to communicate effectively across teams, with guests, and with management in both high-volume and high-pressure settings
- Adaptability & Situational Awareness – Quick to adjust to guest needs, last-minute changes, or team dynamics while maintaining excellent service
- Team Collaboration & Support – Works well with others, offering guidance and stepping into leadership when needed to support smooth operations
- Professional Documentation & Record-Keeping – Familiar with daily reports, reservation systems, shift logs, and handling confidential guest information
- Commitment to Privacy & Discretion – Understands the importance of guest confidentiality and consistently upholds professional standards
Timeline
Front Desk Agent
White Barn In
03.2023 - Current
Lead Camp Counselor
Kennebunk Parks and Recreation
06.2022 - 08.2022
Sales Associate
Port Lobster CO Inc.
06.2021 - 08.2021
Volunteer
Sparky the Fire Rescue Dog, Kennebunk Fire Dept.
09.2017 - Current
12th Grade -
Kennebunk High School
Awards
Community Service Award, Kennebunk Fire Rescue, Kennebunk, ME May 2018, Community Service Award, Kennebunk Fire Rescue, Kennebunk, ME May 2019, Community Service Award, Kennebunk Fire Rescue, Kennebunk, ME May 2020, Star of the quarter award at The White Barn in( for outstanding efforts) July 2023
Similar Profiles
Spencer EliasSpencer Elias
Sales Director, Business Development at White Barn Ranch LLCSales Director, Business Development at White Barn Ranch LLC
Monica ParsonsMonica Parsons
Marketing Lead at White Barn Staging Co and RemaxMarketing Lead at White Barn Staging Co and Remax
Amanda OliverAmanda Oliver
Accounts Payable Manager at White Barn Inn, Auberge Resorts CollectionAccounts Payable Manager at White Barn Inn, Auberge Resorts Collection
Sarah PaganSarah Pagan
CNA/CRMA at St. Joseph's ConventCNA/CRMA at St. Joseph's Convent
Thomas HuotThomas Huot
Patient Access Specialist Level II at MaineHealthPatient Access Specialist Level II at MaineHealth