Summary
Overview
Work History
Education
Skills
Certification
Languages
Contact Information
Timeline
Generic

Caleb Bernardi Rivas

Virginia Beach,VA

Summary

Dynamic estimator with several-year track record of developing and maintaining cost estimation for large and small projects. Excel in negotiation, critical thinking, and problem-solving through complex challenges. Knowledge of CCC and Mitchell software. I worked with many insurance companies and have knowledge regarding their DRP guidelines.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Estimator

Caliber Collision
Virginia Beach, VA
09.2021 - Current
  • Evaluated repair estimates for accuracy and completeness.
  • Communicated with customers to explain repair processes and timelines.
  • Assisted in training new estimators on company procedures.
  • Maintained organized records of estimates and approvals.
  • Prepared detailed cost estimates for collision repairs.
  • Utilized estimating software to calculate parts and labor costs.
  • Collaborated with insurance adjusters to finalize claims.
  • Reviewed vehicle damage reports for repair recommendations.

Customer Service Associate

Walmart
Virginia Beach, VA
04.2020 - 09.2021
  • Greeted customers and identified their needs.
  • Kept work area neat, clean, and well-stocked at all times.
  • Assisted customers with returns, exchanges, refunds, and other transactions as needed.
  • Demonstrated active listening skills when responding to customer questions and complaints.
  • Supported customer service goals and enhanced relations through friendly, knowledgeable, and positive communication.
  • Delivered fast, friendly, and knowledgeable service for routine questions and service complaints.
  • Performed additional duties as assigned by management team.
  • Followed policies and procedures to meet or exceed established performance requirements.
  • Processed cash transactions accurately and efficiently at busy retail locations.

Cashier

Bed Bath and Beyond Distribution Center
Virginia Beach, VA
07.2019 - 04.2020
  • Handled cash, credit, and gift card payments accurately.
  • Maintained organized checkout area for smooth operation.
  • Assisted customers with product inquiries and selections.
  • Collaborated with team members to enhance customer service experience.
  • Trained new cashiers on operational procedures and systems.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Stocked shelves with merchandise when needed.

Education

High School Diploma -

Tallwood Highschool
Virginia Beach
06-2019

Skills

  • Cost estimation
  • Estimating software
  • Collision repair knowledge
  • Claims processing knowledge
  • Damage assessment
  • Customer communication
  • Attention to detail
  • Problem solving

Certification

  • ICAR Certified

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Contact Information

Email: Calebbernardi5211@gmail.com

Phone number: 904-616-0553

Home phone: 904-616-0553

Residence: 1905 Vince road Virginia Beach, VA 23464

Timeline

Estimator

Caliber Collision
09.2021 - Current

Customer Service Associate

Walmart
04.2020 - 09.2021

Cashier

Bed Bath and Beyond Distribution Center
07.2019 - 04.2020

High School Diploma -

Tallwood Highschool

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