Caleb Bierer
Camano Island,WA
Summary
Dynamic individual with experience in customer-facing roles and team collaboration. Skilled in task prioritization and conflict resolution, consistently delivering exceptional service and exceeding customer expectations.
Overview
6
6
years of professional experience
Work History
Security (Seasonal/Halloween)
Georgetown Escape Games
Seattle, Washington
10.2025 - 11.2025
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked with cross-functional teams to achieve goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Recognized by management for providing exceptional customer service.
House Framing (Seasonal)
Hansen Construction Inc
Camano Island, WA
04.2025 - 09.2025
- Assisted in framing structures using various materials and tools.
- Collaborated with team members to ensure accurate measurements and cuts.
- Followed safety protocols to maintain a secure work environment.
- Assisted in constructing walls, floors and roofs of structures using hand tools and power tools.
Handyman Technician
HandyMax
Stanwood, Washington
03.2020 - 05.2024
- Supported team in electrical installations and troubleshooting issues.
- Assisted in repairing and maintaining residential plumbing systems.
- Organized tools and materials for daily maintenance tasks.
- Communicated with clients to understand repair needs and preferences.
- Aided in the assembly of furniture and fixtures in various homes.
- Maintained clean work areas to ensure a safe environment for clients and staff.
- Painting interior walls, ceilings and trim.
- Assisting in the installation of drywall, doors, windows, trim, cabinets and countertops.
- Performing basic plumbing repairs such as unclogging drains or replacing fixtures.
- Caulking around bathtubs, sinks, showers and windowsills.
- Hanging pictures, mirrors or shelving units securely on walls.
Education
Transferred To GCU - Business
Everett Community College
Everett, WA06-2020
Diploma -
Stanwood-Camano High School
Stanwood06-2020
Pursuing Bachelor's Degree - Applied Business Management
Grand Canyon University
Phoenix, AZSkills
- Customer service
- Team collaboration
- Problem solving
- Safety compliance
- Effective communication
- Conflict resolution
- Attention to detail
- Client relations
- Social perceptiveness
- Relationship building
- Team building
- Decision-making
- Multitasking
- Task prioritization
Timeline
Security (Seasonal/Halloween)
Georgetown Escape Games
10.2025 - 11.2025
House Framing (Seasonal)
Hansen Construction Inc
04.2025 - 09.2025
Handyman Technician
HandyMax
03.2020 - 05.2024
Transferred To GCU - Business
Everett Community College
Diploma -
Stanwood-Camano High School
Pursuing Bachelor's Degree - Applied Business Management
Grand Canyon University