Caleb Boon

• Supervised daily warehouse operations
• Communication between manufacturers to warehouse, and warehouse to stores.
• Scheduled shipment deliveries to warehouse.
• Picked and shipped store inventory replenishments to 4 stores.
• Helped implemented inventory management systems, improving accuracy and reducing discrepancies.
• Trained new employees on processes and procedures.

• Helped lead team in achieving sales goals through effective client reach-outs and selling.
• Led team in daily store operations.
• Trained new staff, enhancing onboarding and performance consistency.
• Communication between stores, management, warehouse, and digital sales team.
• Schedule management.

• Assisted customers with product selection and offering tailored suggestions to personalize their experience.
• Processed transactions accurately using point-of-sale systems.
• Maintained store presentation by organizing merchandise displays and inventory management.
• Collaborated with team members to achieve sales targets and improve service efficiency.

Create new creative drinks every month to share with our customers.

Find ways to make our espresso the best it can be (research new equipment and constantly learning about espresso to dial it in perfectly).

Weekly ordering inventory for the shop.

Daily taking and fulfilling orders for customers efficiently.

Barista Certified

• Maintained complete knowledge of restaurant menu, including daily specials.
• Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
• Continually monitored dining rooms for seating availability, service, safety and well-being of guests.
• Maintained high standards of cleanliness and sanitation.
• Maintained clean dining room, lobby and service areas at all times.
• Offered enthusiastic and personable service to all customers.
• Consistently provided professional, friendly and engaging service.

• Trained new team members with positive reinforcement and respectful, encouraging coaching.
• Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
• Advised customers on whole bean and bulk tea purchases, detailing origin, flavor and pairing recommendations.
• Memorized ingredients and recipes for specialty drinks.
• Educated coworkers and customers about new products.
• Constantly expanded personal knowledge of coffee styles and varieties.
• Engendered customer loyalty by remembering personal preferences and allergy information.
• Developed and demonstrated skillful and creative latte art to engage customers.
• Cleaned counters, machines, utensils and seating areas daily.
• Maintained regular and consistent attendance and punctuality.
• Assisted staff in building their expertise of coffees, teas and merchandise.
• Prioritized drink requests while managing interruptions.

• Memorized recipes for specialty coffee beverages and seasonal offerings.
• Prepared coffee, straightened up chairs and table, opened register and carried out other opening duties.
• Assisted staff in building their expertise of coffees, teas and merchandise.
• Maintained regular and consistent attendance and punctuality.
• Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
• Developed and demonstrated skillful and creative latte art to engage customers.
• Trained new team members with positive reinforcement and respectful, encouraging coaching.

• Constantly expanded personal knowledge of coffee styles and varieties.
• Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
• Prioritized drink requests while managing interruptions.
• Controlled line and crowd with quick, efficient service.
• Advised customers on whole bean and bulk tea purchases, detailing origin, flavor and pairing recommendations.
• Engendered customer loyalty by remembering personal preferences and allergy information.
• Memorized recipes for specialty coffee beverages and seasonal offerings.
• Prepared coffee, straightened up chairs and table, opened register and carried out other opening duties.
• Cleaned counters, machines, utensils and seating areas daily.
• Maintained regular and consistent attendance and punctuality.