Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brandon Stewart

Forney

Summary

Proven leader with extensive experience in retail and customer service management, notably at Wal-Mart, Inc. Excelled in inventory control and store operations, boosting sales through strategic marketing and exceptional team leadership. Skilled in conflict resolution and recruiting, adept at fostering a customer-focused environment. Achieved significant improvements in customer satisfaction metrics.

Dependable with solid background in timely deliveries and route optimization. Proven track record of maintaining accurate records and ensuring customer satisfaction. Demonstrated effective time management and excellent problem-solving skills in high-pressure environments.

Experienced with managing shipping and receiving processes in warehouse setting. Utilizes organizational skills and attention to detail to ensure accurate order fulfillment and inventory control. Knowledge of logistics and team collaboration, ensuring efficient operations and reliable performance.

Overview

23
23
years of professional experience

Work History

Shipping and Receiving/Warehouse Supervisor

Denali Advanced Integration
10.2021 - 04.2025
  • Oversaw daily warehouse operations to ensure timely order fulfillment and adherence to safety protocols.
  • Trained and mentored staff on best practices for inventory management and equipment usage.
  • Implemented process improvements that enhanced operational efficiency and reduced downtime.
  • Coordinated logistics for inbound and outbound shipments, optimizing transportation routes and schedules.
  • Conducted regular audits of inventory accuracy, ensuring alignment with company standards.
  • Developed training programs to elevate team performance and promote continuous learning culture.
  • Collaborated with cross-functional teams to streamline communication and enhance workflow processes.
  • Managed compliance with regulatory requirements, fostering a safe working environment for all employees.
  • Supervised warehouse operations by managing employees during shifts.
  • Supervised shipping and receiving, distribution and workplace safety.
  • Supervised shipping and handling operations.
  • Used warehouse management software to reconcile daily inventory.
  • Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.
  • Oversaw daily operations and shipping and handling processes.
  • Maintained high levels of accuracy in daily operations.
  • Completed daily operations on time and maintained high standards of accuracy.
  • Oversaw inventory control levels and verified compliance with storage and organization processes.
  • Conducted regular inventory audits to identify discrepancies in stock counts while implementing corrective measures as needed.
  • Operated warehouse material handling equipment correctly to move loads.
  • Kept detailed records of inventories and merchandise inventory transactions.
  • Handled employee concerns promptly and effectively while maintaining open lines of communication amongst team members.
  • Maintained a clean working environment by enforcing strict cleanliness standards throughout the entire facility.
  • Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
  • Increased accuracy in order fulfillment with thorough quality control checks before shipping orders.
  • Supported production workers in meeting goals without compromising safety and compliance.
  • Enhanced employee productivity through effective training programs and performance evaluations.
  • Collaborated with other department heads on company-wide initiatives aimed at improving operational efficiency across multiple divisions.
  • Managed merchandise inventory transactions.
  • Monitored adherence to safety protocols and company policies by staying attentive to details.
  • Met or exceeded production goals and objectives by following strict procedures.
  • Led improvement initiatives to advance operational efficiencies and increase revenue.
  • Monitored progress of tasks to provide feedback for improvement.
  • Developed standard operating procedures for team to follow and maintained records of activities.
  • Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
  • Evaluated team performance and provided feedback on areas requiring improvement.
  • Developed and implemented strategies to improve team productivity and efficiency.
  • Maintained accurate records of team attendance and documented disciplinary actions.
  • Enforced team adherence to safety regulations and protocols.
  • Resolved conflicts between team members and addressed complaints or grievances.
  • Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
  • Assigned tasks to team members to complete within designated time frames.
  • Trained new team members on proper and safe use of tools and equipment.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Handled day-to-day shipping and receiving overseeing more than Number packages per day.
  • Supervised team of helpers, laborers and material movers to efficiently complete tasks.
  • Developed and implemented policy and procedure updates to improve workflow and productivity.
  • Boosted warehouse operations performance by overseeing dispatching and setting optimal employee schedules.
  • Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
  • Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
  • Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
  • Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
  • Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
  • Reduced order processing times by streamlining the picking, packing, and shipping processes.
  • Developed strong relationships with suppliers to secure timely deliveries and maintain adequate inventory levels.

Delivery Driver

FedEx
05.2019 - 03.2021
  • Delivered packages to customer doorsteps and business offices.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
  • Verified accuracy of all deliveries against order forms.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Completed on-time deliveries by choosing best and most efficient routes.

Specialty Pharmacist Shipper

Paragon Home Health Care
05.2016 - 03.2019

Addressed customer inquiries and resolved complaints. Design and implemented customer satisfaction metrics. Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts. Determined staff promotions and demotions, and terminated employees when necessary. Completed weekly schedules according to payroll policies. Generated monthly and annual sales reports.


  • Participated in quality improvement projects aimed at optimizing patient care within the specialty pharmacy setting.
  • Ensured compliance with state and federal regulations related to specialty pharmacy services, maintaining a safe environment for patients and staff.
  • Educated patients on proper medication usage, side effects, and potential interactions, promoting safe and effective treatment.
  • Reduced medication errors by implementing robust verification processes before dispensing specialty drugs.
  • Mentored junior pharmacists and technicians, fostering a positive work environment and enhancing team performance.
  • Developed strong relationships with pharmaceutical representatives to secure competitive pricing and maintain optimal product availability.
  • Managed the prior authorization process for specialty medications, streamlining access to life-changing therapies for patients in need.
  • Dispensed and verified patient prescription orders, conducting necessary utilization reviews.
  • Displayed patient-oriented and comprehensive clinical pharmacy services and pharmaceutical care.
  • Advised patients on medication side effects and contraindications and explained proper administration.
  • Assisted other pharmacy staff with drug inventory, purchasing and receiving.
  • Educated patients about possible drug interactions and gave special administration instructions.
  • Coordinated storage locations and product movements.
  • Collaborated with other departments on supply and quality issues.
  • Collaborated with sales and customer service teams to address client concerns regarding shipments quickly and effectively.
  • Trained new team members on company shipping processes, enhancing overall department performance.
  • Picked orders, scanned products and packed boxes.
  • Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
  • Completed basic mathematical calculations to check weights and dimensions of shipments.
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.

Medical Transportation Driver

KKH Medical Transportation
04.2013 - 04.2016

Helped customers select products that best fit their personal needs. Built customer confidence by actively listening to their concerns and giving appropriate feedback. Offered direction and gave constructive feedback to motivate team members.


  • Contributed to operational efficiency by performing thorough pre-trip inspections on vehicles, identifying potential problems before they escalated.
  • Demonstrated adaptability by transporting various types of patients, including those with mobility challenges or special needs, adjusting my approach accordingly.
  • Improved patient satisfaction by providing timely and efficient medical transportation services.
  • Reported to healthcare workers for following days' pickups and further instructions along with directions to facilities.
  • Participated in annual training to maintain [TX] commercial driver's license certification for medical transport.
  • Collaborated effectively with healthcare staff at multiple facilities, establishing strong working relationships that facilitated seamless patient transfers.
  • Participated in ongoing training programs to stay abreast of industry advancements and maintain compliance with evolving regulations.
  • Assisted handicapped customers to safely complete transfers between van and facility.
  • Assisted in reducing wait times for patients, coordinating with healthcare facilities for prompt pick-up and drop-off schedules.
  • Moved patients up and down inclines and stairs safely using wheelchairs and gurneys.
  • Enhanced the safety of patients by adhering to strict safety protocols and guidelines during transport.
  • Efficiently managed paperwork related to each transport, ensuring accurate record-keeping practices were upheld consistently across all trips.
  • Maintained professional image and attitude to positively represent transport company and help build reputation for excellent customer service.
  • Ensured proper functioning of on-board medical equipment, maintaining a secure and reliable environment for patients during transport.
  • Safely secured clientele in wheelchairs and on gurneys within van for successful, safe transportation.
  • Shouldered responsibility for communicating with dispatch concerning incomplete pickups.
  • Boosted company reputation through exceptional customer service skills and empathetic care towards patients and their families.
  • Demonstrated strong problem-solving skills in response to unexpected situations or complications that arose during patient transfers.
  • Assisted patients in entering and exiting the vehicle safely, utilizing proper lifting techniques when necessary.
  • Reduced stress levels for patients during travel by engaging in friendly conversation and providing compassionate support when needed.
  • Maintained flexible availability to accommodate on-call hours.
  • Transported patients and clientele using Shuttle Vans between medical facilities.


Department Manager

Walmart
08.2002 - 10.2012
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Led a team of professionals to consistently achieve or exceed performance targets.
  • Provided ongoing staff development opportunities through training programs, workshops, and regular feedback sessions.
  • Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
  • Optimized scheduling practices to ensure adequate staffing during peak business hours without sacrificing employee satisfaction or budgetary constraints.
  • Advised upper management on key decisions based on thorough analysis of sales trends, market conditions, and competitor activities.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
  • Assisted in talent acquisition efforts, hiring top candidates to strengthen the department''s capabilities.
  • Implemented cross-training initiatives for employees, increasing overall departmental knowledge and versatility.
  • Enhanced department efficiency by streamlining processes and implementing time-saving strategies.
  • Managed projects efficiently from inception to completion ensuring timely delivery within budget constraints.
  • Implemented quality control measures that resulted in improved products or services within the department offerings.
  • Increased productivity by identifying bottlenecks and implementing targeted solutions.
  • Established clear performance expectations for staff members which led to increased accountability.
  • Improved operational efficiency with introduction of cutting-edge technology solutions.
  • Oversaw departmental budgets to ensure financial efficiency, leading to significant reduction in unnecessary expenditures.
  • Spearheaded diversity and inclusion initiative, resulting in more cohesive and collaborative team environment.
  • Championed customer-first approach, significantly enhancing customer experience and loyalty.
  • Streamlined inventory management processes, resulting in more efficient replenishment system and reduced stock shortages.
  • Facilitated team meetings to ensure alignment with organizational goals and to foster open communication.
  • Fostered culture of continuous improvement, leading to notable enhancements in staff performance and morale.
  • Enhanced team productivity by implementing streamlined workflow processes.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Developed detailed plans based on broad guidance and direction.

Education

No Degree - Education

Mississippi Valley State University
Itta Bena, MS
08.2000

High School Diploma -

Greenville High School
Greenville, MS
05.2000

Skills

  • Customer Service
  • Inventory Control
  • Retail inventory management
  • Store operations
  • Exceptional leader
  • Conflict resolution skills
  • Team-oriented
  • Recruiting and interviewing
  • Picker/Packer
  • Warehouse Associate
  • Shipping/Receiving
  • Order Puller
  • Material Handler
  • Delivery Driver
  • Load/Unload
  • RF Scanner
  • Electric Jack/Pallet Jack
  • FedEX/UPS Ship Manager
  • Schedule Management
  • Communication Skills
  • Warehouse management
  • Shipping procedures
  • Staff supervision
  • Hazmat and international shipping
  • Order fulfillment
  • Stock control

Timeline

Shipping and Receiving/Warehouse Supervisor

Denali Advanced Integration
10.2021 - 04.2025

Delivery Driver

FedEx
05.2019 - 03.2021

Specialty Pharmacist Shipper

Paragon Home Health Care
05.2016 - 03.2019

Medical Transportation Driver

KKH Medical Transportation
04.2013 - 04.2016

Department Manager

Walmart
08.2002 - 10.2012

No Degree - Education

Mississippi Valley State University

High School Diploma -

Greenville High School