Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

Caleb Bouetou

Midlothian,TX

Summary

With my 3 and half years in retail as a sales man, delivery man and inventory manager, I believe the experience and skills that I have gained in these jobs will allow me to be a big help for your company or your team. Also, adding to that a 2 years experience as a cashier and another 2 years in industrial work.

I'm a motivated and hardworking individual who has worked in different industries, bringing strong background in sales, customer services, inventory management, manual labor, leadership, and communication. Highly skilled, reliable and Team-player known for helping coworkers and communicating important information to supervisors. Great at working alone or with a team.

Proven to excel in physically demanding environments, I leveraged my heavy lifting and problem-solving skills at Image Microsystems to enhance team productivity and safety. My customer service acumen, honed at Discount Mattress, drove sales increases and fostered lasting client relationships. Achieving consistent project completion and sales targets, I blend reliability with negotiation prowess for impactful results.

Overview

6
6
years of professional experience

Work History

General Laborer

Image Microsystems
09.2024 - 01.2025
  • Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Assisted team members with tasks that require group effort.
  • Completed tasks efficiently for timely project completion within set deadlines.
  • Notified supervisors of defective equipment or material.
  • Increased productivity with effective communication and collaboration among team members.
  • Adapted quickly to new tasks or changes in project scope, demonstrating flexibility in skillset and problem-solving abilities.
  • Performed quality checks on products and materials to identify any defects.
  • Assisted in the successful completion of various construction projects through diligent labor and attention to detail.

General Laborer

Norag
09.2024 - 10.2024
  • Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
  • Performed general housekeeping and cleaning tasks.
  • Notified supervisors of defective equipment or material.
  • Increased productivity with effective communication and collaboration among team members.
  • Adapted quickly to new tasks or changes in project scope, demonstrating flexibility in skillset and problem-solving abilities.
  • Performed quality checks on products and materials to identify any defects.
  • Efficiently loaded and unloaded trucks with necessary materials for each project phase while adhering to proper lifting techniques.
  • Loaded and unloaded materials onto trucks and trailers.
  • Followed instructions and safety protocols to prevent accidents and injuries.
  • Used variety of hand and power tools to complete tasks.
  • Completed tasks efficiently for timely project completion within set deadlines.
  • Assisted in digging, trenching and backfilling trenches and foundations.

Sales Associate, Delivery Man, Inventory Manager

Discount Mattress
05.2021 - 06.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
  • Collaborated with management team to develop sales strategies and goals, aligning with company objectives.

Cashier

Food Mart
11.2018 - 12.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.

Education

Petroleum Engineering

Kilgore College
Kilgore, TX

High School Diploma - Science

Chaminade High School
Congo, Brazzaville
07.2013

Skills

  • Heavy lifting
  • Problem-solving
  • Time management
  • Attention to detail
  • Mathematical proficiency
  • Landscaping techniques
  • Loading and unloading
  • Warehouse organization
  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Cleaning and sanitizing
  • Money handling
  • Reliability and punctuality
  • Customer relations
  • Cash register operation
  • Written and verbal communication
  • Order taking
  • Professionalism and courtesy
  • Relationship building
  • Customer relationship building
  • Sales process
  • Active listening
  • Negotiation
  • Sales presentations
  • Product description
  • Complaint handling
  • Closing techniques
  • Prospecting
  • Prospecting clients
  • Referral marketing
  • Reference selling
  • Follow-up communications
  • Display restocking
  • Profit generation
  • Deal negotiation
  • Adaptive selling techniques
  • Client service

Affiliations

Engineering student

Languages

French
Native or Bilingual

Timeline

General Laborer

Image Microsystems
09.2024 - 01.2025

General Laborer

Norag
09.2024 - 10.2024

Sales Associate, Delivery Man, Inventory Manager

Discount Mattress
05.2021 - 06.2024

Cashier

Food Mart
11.2018 - 12.2020

Petroleum Engineering

Kilgore College

High School Diploma - Science

Chaminade High School

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Caleb Bouetou