Caleb Brabham
Humble,TX
Summary
Personable and straightforward, with over a decade of management and operations experience in the service and transportation industries. Due to my diverse background and willingness to work, I have encountered many trials and tribulations, taking lessons and becoming a better individual because of this. My high work ethic, combined with my enduring patience and ability to communicate clearly, makes me an incredibly seasoned and matured individual, well beyond my years.
Overview
6
6
years of professional experience
Work History
Operations Manager
Falcon International Carriers, LLC
01.2021 - 11.2024
- Was in charge of around a dozen units, including 20+ employees, including drivers and mechanics
- Developed a key understanding of how to operate a trucking company on a minute to minute basis
- Handled all issues, ranging from driver complaints and customer needs, to equipment breakdowns
- Communicated with our customers daily to ensure satisfaction and equipment needs
- Became well versed in HAZMAT certifications, handling over 10 specialized lanes per week
- Overlooked the driving staff and stayed up to date with their needs, including updated licenses, needed certifications, etc.
- Was always ready and available to help, ranging from overnight OTR repairs to sudden, last minute decision making
- Self taught myself DiagnosticLink software, which enabled me to work on our units without having to take it into a dealership, saving the company money whenever possible
- Developed an extensive envelope of contacts and relationships, ranging from freight providers and warehouse employees to emergency mechanic needs
- Took part in all HR activities, including employee pay and any potential disputes on a day to day basis
- Formed a relatively advanced understanding of operations, and developed an outstanding ability to react quickly in a pinch when needed without stress
Freight Broker / Consultant
Dansk Express, LLC
05.2020 - 01.2021
- Brokered on average over 60 loads a week, all over the country
- Bid on potential new lanes, having daily interaction with our customers while forming a great understanding of current market conditions and expectations
- Properly assigned lanes to carriers while coordinating with the customer to ensure the trip was completed to their desires
- Reached out for updates with carriers, further relaying any issues or delays with the necessary individuals
- Had the opportunity to work with several forms of equipment, ranging from hot shot trucks to oversized lanes
- Tracked and oversaw payments to carriers, keeping an active eye on financials
Manager
Cinemark
07.2018 - 04.2020
- Tasked with managing around 15-20 employees per shift, including the completion of thier duties
- Interviewed potential new employees
- Was in charge of breaking down and checking the incoming weekly inventory orders
- Misc. maintence, such as the cleaning of expensive projectors
- Formed orders relating to Alcholic products, and confirming the order upon arrival
Closing Manager
Payless Shoe Co.
07.2018 - 11.2019
- Was tasked with running the store, ultimately involving the closing process
- Ordered and checked incoming shipments, culminating in the stocking of product
- Sent closing inventory and income reports to cooperate on a nightly basis
- Interviewed and trained potential and new employees
- Assisted customers in identifying the proper product
Education
GED -
Northeast Christian Academy
Kingwood, TX06-2016
Skills
- Problem-solving
- Team leadership
- Customer service
- Operations monitoring
- Operational efficiency
- Decision-making
- Employee relations and conflict resolution
- Staff training
- Management
Timeline
Operations Manager
Falcon International Carriers, LLC
01.2021 - 11.2024
Freight Broker / Consultant
Dansk Express, LLC
05.2020 - 01.2021
Manager
Cinemark
07.2018 - 04.2020
Closing Manager
Payless Shoe Co.
07.2018 - 11.2019
GED -
Northeast Christian Academy
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