Caleb Corkery
Cosentino's Food Stores
SAINTJOSEPH,MO
1
Certification
10
years of professional experience
Employee Relations / Internal Investigations Manager nearing a decade of progressing experience within a customer service and retail driven organization. Developed from store operations into corporate leadership opportunities managing investigations, employee relations, recruiting, and training across multiple locations. Recognized for resolutions to complex workplace issues and support in accountability and maintaining operational performance.
Work History
Internal Investigator
2 Years 3 Months- Lead internal investigations involving employee relations, policy violation and workplace conduct.
- Advise store leadership on managing employee performance, training opportunities, and conflict resolution for both employees and customers.
- Review evidence and conduct interviews using Wicklander Zulawski method to ensure consistency within outcomes.
- Partner closely with HR and leadership to maintain the company's mission and alleviate risk.
- Freight operations, including vehicle movements for repair, transportation etc.
- Repairs for CCTV, AI, Computer software and hardware.
- All positions - Cosentino's Food Stores (2016 - Present)
HR Employee Relations Manager
3 Years 8 Months- Manage various activities including the entire recruitment process, employee relations matters, training and development across multiple store locations
- Conducted effective interviews to hire quality applicants for all positions.
- Oversaw Orientation Processes and departmental training programs.
- Address Employee Relations issues, as well as collaborate with the Human Resources team to ensure proper resolve of situations.
- Conduct reviews of newly hired employees (30, 60 & 90 days) and assist with annual performance reviews.
- Train new Employee Relations Managers for daily operations within the position
Corporate Orientation Facilitator
4 Months- Effectively provided corporate onboarding and orientation classes to hundreds of new hires supporting 31 store locations.
- Led programs regarding onboarding and introduction of operational standards for the company
Utility Clerk - Merchandiser - Meat Helper
3 Years 8 Months- Assisted in addressing operational and customer service issues in order to maintain a positive customer experience and meet customer expectations
- Maintained product handling and department efficiency while completing daily operations for all store departments
- Store Operations
Education
High School Diploma
Skills
Computer Program Knowledge
working knowledge of all Microsoft and Google suites
Working knowledge of Microsoft Office
Google Workspace
UKG pro
Talentreef
Auror
S4 Titania
Wicklander-Zulawski Investigative interviewing techniques
Strong verbal and communication skills
Team Leadership
training and development
conflict resolution
Risk mitigation
Interviewing/Hiring
Certification
Wicklander-Zulawski Certificate of Completion, Investigative Interviewing Techniques
Personal Information
Title: Operations Manager - Investigations - Employee Relations
Timeline
Internal Investigator
Cosentino's Food Stores
06.2024 - CurrentRead More
HR Employee Relations Manager
Cosentino's Food Stores
10.2020 - 06.2024Read More
Corporate Orientation Facilitator
Cosentino's Food Stores
06.2020 - 10.2020Read More
Utility Clerk - Merchandiser - Meat Helper
Cosentino's Food Stores
10.2016 - 06.2020Read More
Central High School
High School Diploma
Read More