Cooper Young
Reading,PA
Overview
2
2
years of professional experience
Work History
Concessions Employee
Reading Fightin Phils
05.2023 - 08.2023
- Prepared quality products while maintaining proper food safety practices, portion control and presentation within service goal times.
- Maintained clean, organized workspace according to operational standards.
- Consistently provided friendly service to promote better customer engagement.
- Returned unused food items to designated storage areas, making sure to cover and date perishables.
- Handled cash and processed payments, sorting bills and maintaining records of transactions.
- Monitored inventory and notified management of deficiencies or shortages.
Host
Smokey Bones Bar And Grill
06.2022 - 05.2023
- Monitored seating area and checked restrooms regularly to keep spotless.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Assisted managers with quickly resolving service- and food-related issues.
- Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
- Recorded available tables after seating each party using specialized seating software.
- Answered customer questions about hours, seating and menu information.
Cashier
Redner's Warehouse Markets
06.2021 - 09.2021
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items and join reward programs.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Restocked and organized merchandise in front lanes.
Education
High School Diploma -
Wyomissing Area High School
Wyomissing, PA06.2023
Skills
- Cash Register Operations
- Customer Service
- Loyalty Program Promotion
- Working Knowledge of Microsoft Office and Google Suites
- Proficient in FinalCutPro Video Editing Software
- Leadership
- Work Ethic
Timeline
Concessions Employee
Reading Fightin Phils
05.2023 - 08.2023
Host
Smokey Bones Bar And Grill
06.2022 - 05.2023
Cashier
Redner's Warehouse Markets
06.2021 - 09.2021
High School Diploma -
Wyomissing Area High School