Overview
Work History
Education
Skills
Timeline
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Cooper Young

Reading,PA

Overview

2
2
years of professional experience

Work History

Concessions Employee

Reading Fightin Phils
05.2023 - 08.2023
  • Prepared quality products while maintaining proper food safety practices, portion control and presentation within service goal times.
  • Maintained clean, organized workspace according to operational standards.
  • Consistently provided friendly service to promote better customer engagement.
  • Returned unused food items to designated storage areas, making sure to cover and date perishables.
  • Handled cash and processed payments, sorting bills and maintaining records of transactions.
  • Monitored inventory and notified management of deficiencies or shortages.

Host

Smokey Bones Bar And Grill
06.2022 - 05.2023
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Assisted managers with quickly resolving service- and food-related issues.
  • Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
  • Recorded available tables after seating each party using specialized seating software.
  • Answered customer questions about hours, seating and menu information.

Cashier

Redner's Warehouse Markets
06.2021 - 09.2021
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items and join reward programs.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Restocked and organized merchandise in front lanes.

Education

High School Diploma -

Wyomissing Area High School
Wyomissing, PA
06.2023

Skills

  • Cash Register Operations
  • Customer Service
  • Loyalty Program Promotion
  • Working Knowledge of Microsoft Office and Google Suites
  • Proficient in FinalCutPro Video Editing Software
  • Leadership
  • Work Ethic

Timeline

Concessions Employee

Reading Fightin Phils
05.2023 - 08.2023

Host

Smokey Bones Bar And Grill
06.2022 - 05.2023

Cashier

Redner's Warehouse Markets
06.2021 - 09.2021

High School Diploma -

Wyomissing Area High School

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Cooper Young