Caleb Cuellar
Salem,US
Summary
Results-driven Manager experienced in leading teams and enhancing customer satisfaction. Delivers exceptional service through effective team leadership, inventory management, and issue resolution in high-stress environments. Committed to fostering positive guest interactions and driving continuous improvement in customer service.
Overview
7
7
years of professional experience
Work History
Front Desk Associate
Crane hot springs
Burns, Oregon
05.2026 - Current
- Welcomed guests and managed check-in/check-out procedures efficiently.
- Handled guest inquiries and resolved issues promptly and professionally.
- Resolved customer complaints in a professional manner while maintaining high standards of service quality.
- Coordinated with housekeeping to ensure room readiness for arrivals.
- Maintained accurate records of reservations and cancellations daily.
Lead Day porter
Encore Development
Keizer, US
06.2025 - 05.2026
- Maintained cleanliness and order in high-traffic areas, creating a welcoming environment that contributes to positive guest impressions.
- Maintained cleanliness and order in common areas and facilities.
- Assisted visitors and staff with facility-related inquiries, delivering courteous service that enhances overall satisfaction.
- Ensured cleanliness and order in common areas, enhancing guest experience.
Manager/Bud Tender
OG Collective
02.2023 - 05.2025
- Led functional team to enhance operational efficiency, improving service delivery and customer satisfaction.
- Coordinated with suppliers for timely product deliveries, reinforcing vendor relationships and ensuring inventory reliability.
- Coached, mentored, and trained team members to enhance job performance.
Office Assistant
Encore Development
Keizer
01.2020 - 01.2023
- Provided clerical support to meet office and special requirements.
- Created detailed expense reports for timely reimbursement of business expenses.
- Created detailed expense reports to facilitate reimbursement for business expenses.
- Collected payments to ensure transactions were completed.
- Received payments from customers.
- Trained new hires on sales systems to enhance onboarding experience.
Cashier
Little Caesars
Salem, United States
04.2019 - 01.2020
- Greeted customers and identified needs, creating a welcoming experience.
- Organized merchandise displays to enhance store presentation and attract customers.
- Assisted customers with purchases, improving satisfaction and encouraging loyalty.
Education
Accounting -
Chemeketa Community College
Salem, ORHigh School Diploma -
West Salem High School
Salem, ORSkills
- Guest Coordination
- Client relations
- Customer Satisfaction
- Data Entry
- Invoice management
- Record Management
- Microsoft Excel
- Spreadsheet management
- Microsoft Word
- Microsoft PowerPoint
- QuickBooks
- Financial Reporting
- Inventory Management
Phone
971, 701-3575
Timeline
Front Desk Associate
Crane hot springs
05.2026 - Current
Lead Day porter
Encore Development
06.2025 - 05.2026
Manager/Bud Tender
OG Collective
02.2023 - 05.2025
Office Assistant
Encore Development
01.2020 - 01.2023
Cashier
Little Caesars
04.2019 - 01.2020
Accounting -
Chemeketa Community College
High School Diploma -
West Salem High School