Summary
Overview
Work History
Education
Accomplishments
Timeline
Generic

Caleb Dawson

Summary

Resourceful Customer Service Representative known for high productivity and efficient task completion. Specialized in communication, problem-solving, and time management skills, ensuring smooth operations in customer service environments. Excel in listening, empathy, and patience, which are crucial for addressing customer needs effectively and building positive relationships. Customer-focused professional with a background in customer service roles. Known for providing top-notch client support while maintaining high levels of customer satisfaction and loyalty. Strengths include exceptional communication, problem-solving skills, and ability to handle multiple tasks simultaneously. Proven track record of consistently improving operational processes to enhance the overall customer experience.

Overview

1
1
year of professional experience

Work History

Youth Counselor

YOUTH WORKS
BALTIMORE, MD
06.2024 - 09.2024
  • Listened to personal stories, asked probing questions and offered knowledgeable advice for different situations.
  • Encouraged development of relevant skills to help overcome specific concerns.
  • Collaborated to set goals and outline steps to achieve objectives.

Customer Service Representative

U-HAUL
Randallstown, MD
01.2024 - 06.2024
  • Completed day-to-day duties accurately and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Operated equipment and machinery according to safety guidelines.
  • Updated and maintained databases with current information.

Education

High School Diploma -

Pikesville High School
Pikesville, MD
06-2026

Accomplishments

  • Honor Roll
  • AP classes

Timeline

Youth Counselor

YOUTH WORKS
06.2024 - 09.2024

Customer Service Representative

U-HAUL
01.2024 - 06.2024

High School Diploma -

Pikesville High School
Caleb Dawson