Caleb D. Franklin
Melbourne,FL
Summary
- As a Software QA Engineer, I collaborate with an Agile Development Team by creating, evaluating and supporting software test plans using multiple testing methodologies to deliver quality software.
- COMMON SYSTEMS OPERATED: JIRA, TESTRAIL, CPRS, PUTTY, MICROSOFT TEAMS, MICROSOFT EXCEL, POSTMAN, SELENIUM, JMETER, GHOST INSPECTOR, JAWS, IntelliJ Jetbrains,
Overview
12
12
years of professional experience
1
1
Certification
Work History
Lead Software QA Engineer
Booz Allen Hamilton/ Liberty IT Solutions
04.2021 - Current
- Managed and Lead Software Quality Assurance team of 4 manual testers and 1 automation tester. Responsibilities include training and on-boarding, produced metrics, and coordinated with the VA Customer, and SQA team to meet business deliverables
- Built Test Plans, Regression Test Plans, Developed SQA Automation and Manual Testing goals.
- Reported bugs/defects through various testing methods & tracked until issues were fixed and retested.
- Tracked data, Verified all Requirements and Test Management (RTM) & Xray Reports were up to date in Jira, and managed monthly deliverables to stakeholders, and VA leadership in a cohesive and efficient manner.
- Preformed demos for the customer, and guided users on system navigation through over 200 user instrument administrations.
- Managed over 900 Automation and Manual test scripts to the business demands of 80 % Automation standards.
- Worked with automation team to design, develop, and execute automation scripts using Selenium.
- 508 Accessibility SME, Tested both mobile and desktop 508 accessibility testing to government compliance standards, managed all 508 audits, and release certifications.
- Kept release schedule, and critical deployment through multiple environments Dev, SQA, UAT (User acceptance Testing)and IOC( testing up through Pre-Prod testing.
- Maintained all documentation for User Manuals, 508 Compliance Audits, and Quick Start Guides.
- Worked in Vista(VA proprietary Database), to install patches, retrieve data using MUMPS commands, and verify application specific details
- Currently in progress
Software QA Engineer
Medi-Share
03.2018 - 04.2021
- Maintained accurate and efficient communication
- Leading the highest producing QA scrum team for on time and accurate product deliverables, even through multiple IT VP changes, managerial changes, and business reorganizations. I help set the team pace, with excelling quality of work and maintain a great team bond through virtual requirements.
- Review architecture, specifications, and technical design documents to provide opportune feedback in all Daily Scrum settings
- Work with automation team to design, develop, and execute automation scripts using various automation tools such as Selenium, Jmeter, Blazemeter, Ghost Inspector, etc
- Consuming accurate acceptance criteria, I develop test plans, test cases, and test procedure to meet functional requirements, and detailed technical specifications provided by developers.
- Actively Test website, mobile and database platforms with QA methodologies, tools, and industry proven techniques to provide quality deliverables.
- Support growth of Development Operations processes with source control and CI applications, using API testing through Postman.
- Created new automation test for internal and external systems for regression testing and multiple performance testing and acceptance criteria threads with in a timely manner.
- Perform thorough regression testing and AD HOC experienced based testing when bugs are assumed resolved
- Currently in progress
Business Process Analyst
Medi-Share
02.2014 - 01.2018
- Collected project requirements and successfully managed multiple improvement efforts of 10 -15% in Quality and Time even reaching COST savings of 80-90%.
- Improved the culture of LSS and Agile through thorough data research, planning and analysis using Root Cause Analysis to initiate business solutions to save Medi-Share over $1 million dollars a year for outgoing mail costs alone.
- Efficiently used my personal communication skills to reach cross-departmental and multi team functionality to both product owners and executive sponsors/champions.
- Increased departmental process organization by 90% through the facilitation of Process Maps & Value Stream Maps to help in departmental understanding, problem solving, Incident investigation and training efforts.
- Currently in progress
Education
Associates Degree - Biblical Theology
01.2010
High School Diploma - undefined
01.2008
Skills
- Defect documentation and resolution
- Testing script development
- SQL, Java, HTML
- Selenium
- User acceptance testing
- Troubleshooting and resolution
- Agile methodology
- Test plan optimization
- Agile software development
- Multi environment testing
- Load testing
- Security testing
- Defect tracking
Certification
- Veteran Affairs Certified Clearance
- Certified Lean Six Sigma Green Belt, by Mountain Home Institute
- Certified Scrum Master by Scrum Alliance
- Certified Cause Mapping Facilitation and Documentation by Think Reliability
- Over 34 LinkedIn Learning Courses Completed
- Completed Class ISTQB Foundation Level1
- Agile Test Automation –ICAgile in Progress
- Java Bootcamp Course
Timeline
Lead Software QA Engineer
Booz Allen Hamilton/ Liberty IT Solutions
04.2021 - Current
Software QA Engineer
Medi-Share
03.2018 - 04.2021
Business Process Analyst
Medi-Share
02.2014 - 01.2018