Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Caleb Donaldson

Perrysburg,OH

Summary

Highly skilled Learning Ambassador with three years of expertise in the ship dock process path as well as nine months apart of the ASC (Amazon Safety Committee). Draws from a variety of experience to support associates through day to day job responsibilities. Skilled in PIT (Powered Industrial Truck), GTDR (Global Transportation Dock Release), Robotic Work Cell (RWC4-V5) and engaging with associates to drive customer satisfaction.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Learning Ambassador

Amazon LLC
03.2021 - Current
  • Led group sessions of 50+ to educate associates on safety expectations and job responsibilities.
  • Offered feedback to management to effectively address associate learning progression.
  • Applied differentiated instruction strategies to meet individual associate needs.
  • Provided exceptional customer service to drive satisfaction by motivating associates to learn new process paths/critical roles.
  • Developed and maintained positive and productive relationships with associates and management.
  • Maintained clean, organized and professional work environment.

Education

High School Diploma -

North Baltimore High School
North Baltimore
05.2017

Skills

  • Collaborative Learning
  • Effective Communication
  • Conflict Resolution
  • Task Prioritization
  • Relationship Building
  • Critical Thinking
  • Self Motivation
  • Cross-Cultural Competence

Certification

  • GTDR (Global Transportation Dock Release) 10/16/21 - Present
  • Robotic Work Cell (RWC4-V5) 04/13/23 - Present
  • CROWN PIT License (Powered Industrial Truck) 11/05/21 - Present
  • CROWN EPJ License (Electric Pallet Jack) 11/05/21 - Present
  • CPR & First Aid 11/30/23 - Present

Timeline

Learning Ambassador

Amazon LLC
03.2021 - Current

High School Diploma -

North Baltimore High School

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Caleb Donaldson